- Report: #19068
Report - Rebuttal - Arbitrate
Complaint Review: HRS USA
HRS USAPO Box 60148 City of Industry, California U.S.A.
HRS USA aka Household Bank ripoff, inaccurate victimized many consumers City of Industry California
*Consumer Suggestion: Account Number
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When my husband called on account they said that it went to collections. I told my husband that I did pay the correct amount they asked, so why did it go over to collections.
About a month after the check went thru, I recieved a statement from an account that I have not used in 4 years. (1999) Saying that I now have a credit on my account of the exact same amount I had sent to HRS. Come to look a little closer at the statement that was in credit, was also financed thru HRS. They really screwed us and our credit history my applying the funds to a very old account that has not been in use. WHen I sent the payment I did enclose the coupon with the correct account number. They really messed this one up!!!
This report was posted on Ripoff Report on 04/17/2002 10:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA/City-of-Industry-California-91716-0148/HRS-USA-aka-Household-Bank-ripoff-inaccurate-victimized-many-consumers-City-of-Industry-19068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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