• Report: #18808

Complaint Review: HRS USA

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  • Submitted: Sun, April 14, 2002
  • Updated: Wed, June 18, 2003

  • Reported By:
PO Box 60148, City of Industry, CA 91716 Nationwide U.S.A.

HRS CostcoHRS USA ripoff, charged interest and pentalty and did not receive any bills the business that doesn't give a dam City of Industry California

*UPDATE Employee: Costco Puts HRS on notice

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I purchased items at Costco, 9/27/01, and did not receive any bills through Paytrust. I then received a bill through Paytrust that stated that I owed plus, the monthly pentalty and interest each month. This is approx 6 months and then I get this bill that states I owe $180.00 on top of the purchase because I did not pay the bill.

Angwin, California

This report was posted on Ripoff Report on 04/14/2002 05:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA/nationwide/HRS-CostcoHRS-USA-ripoff-charged-interest-and-pentalty-and-did-not-receive-any-bills-the-18808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Costco Puts HRS on notice

AUTHOR: Jennifer - (U.S.A.)

I have worked for Costco Wholesale for 12 years and their members are very important to them. They know with out them, there is no company. About 1 year after Costco set up with HRS for the credit card. they found out HRS was doing bad things to their members.

EXAMPLE: Holding on to the payments and not posting them until after the due date, then charging a late fee.

Cancelling the credit cards for no reason at all. Costco did not put up with this. They informed HRS this was not acceptable and would take legal action if it does not stop.
Costco still has some problems with HRS.. It takes forever to get a new credit card (if the old one is lost or the magnetic strip no longer works).

HRS is a company that does not care about its customers, but Costco does.
When ever you have a problem with HRS and they cant or will not help you Call 1-800-PRI-COST
Costco need to know about all the problems that HRS is causing their members.
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