- Report: #749548
Report - Rebuttal - Arbitrate
Complaint Review: HSBC Bank
HSBC BankDept.9600 Carol Stream, Illinois United States of America
HSBC Bank GM HSBC Master Card Don't go away mad-just go ! Carol Stream, Illinois
Contacted "Comptroller of Currency" & asked for help with matter. Was assured by them that HSBC would credit amount and end their business w/me. (never happened) After realizing HSN failed to write me a credit, I paid the bill of $30.90 to HSBC. They didn't post it or acknowledge their willingness to credit "anything" but instead continued to attach 30% late fees on a disputed bill.
They continue to bill me every month - latest bill , interest only is $57.00. I have spoken with many people there, even someone working out of the president's office, supposidely. Their only interest is in "finance" charges, besides, how dare I leave them for someone else!
It has come to harrassment now. This company is incredible, not in a customer worthy way.
This report was posted on Ripoff Report on 07/06/2011 04:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Bank/Carol-Stream-Illinois-60128/HSBC-Bank-GM-HSBC-Master-Card-Dont-go-away-mad-just-go-Carol-Stream-Illinois-749548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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