- Report: #350327
Report - Rebuttal - Arbitrate
Complaint Review: HSBC Card Services
HSBC Card ServicesPO Box 60102 City Of Industry, California U.S.A.
Household Finance Company HSBC Card Services HouseHold Bank Ripoff City Of Industry, California
*Consumer Suggestion: The BEST way to deal with HSBC and their affiliates.
*Consumer Comment: What?
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Try to make your payment on time a day before it is due. Use the convenient on line feature so you will have electronic proof. Nope they charge you a rush fee of $12.95. Pay it on a weekend, or one day late and be charged $35.00 that they will not waive even as a one time courtesy.
Try to talk to an American you can understand and vice versa, near impossible.
Most of the time their web site has problems, how convenient.
They want you to mail it so they can say they did not get it and charge you.
Owe this bank a mortgage payment or other payment from a revolving loan? They charge you $10.00 to make an electronic payment ON TIME or early.
Household Finance Company aka HFC and HSBC the parent company are RIPOFFS. Be smart go to other companies, I am! HFC use to be a reputable company years ago, they cared, it was like a neighborhood bank, but now they are greedy, evil business people who do not care about people, just the $$$$$.
This report was posted on Ripoff Report on 07/11/2008 10:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Card-Services/City-Of-Industry-California-91716/Household-Finance-Company-HSBC-Card-Services-HouseHold-Bank-Ripoff-City-Of-Industry-Calif-350327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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