• Report: #943257

Complaint Review: HSBC Card Services

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  • Submitted: Tue, September 18, 2012
  • Updated: Tue, September 18, 2012

  • Reported By: hamayak007 — Gilbert Arizona United States of America
HSBC Card Services
700 N. Wood Dale Rd Wood Dale, Illinois United States of America

HSBC Card Services Suzuki Credit refused to apply my GAP insurance when the motorcycle was stolen 2009 Wood Dale, Illinois

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In June 2004, we purchased a motorcycle using Suzuki Credit - HSBC. At the time of purchase we bought GAP insurance in case something had happened. In 2009, unfortuantely the motorcycle was stolen and the insurance only paid 4,500 and the rest of the amount was never written off. I have tried to contact HSBS several times and requested the sales contract which shows the GAP insurance, and they have not been able to provide me with a copy. We also went to the dealership where it was purchased and they don't have a copy either.

I wrote to HSBC several times and they still refuse to writeoff the amont and we keep paying because we don't want it to effect our credit.

If there is anyone that can help or knows how we can get this amount off and get our money back for all the years we paid, please let us know.

THank you.

This report was posted on Ripoff Report on 09/18/2012 09:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Card-Services/Wood-Dale-Illinois-60191/HSBC-Card-Services-Suzuki-Credit-refused-to-apply-my-GAP-insurance-when-the-motorcycle-wa-943257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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