• Report: #371530

Complaint Review: HSBC Direct Merchants Bank; HSBC Bank, Nevada

  • Submitted: Wed, September 10, 2008
  • Updated: Wed, September 10, 2008

  • Reported By:Amelia Courthouse Virginia
HSBC Direct Merchants Bank; HSBC Bank, Nevada
directmerchantsbank.com Las Vegas, Nevada U.S.A.

HSBC Direct Merchants Bank; HSBC Bank, Nevada Closed 15 year old account w/perfect credit history for 6 mos "inactivity" Las Vegas Nevada

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Direct Merchants Bank, HSBC mailed me a letter informing me that they closed my oldest account with a $25,000 credit limit due to "inactivity." After researching other complaints I am not going to attempt to have them reactivate but I want to warn others.

I have (had) a perfect history with them, have never paid late and have carried high balances with them (over $8K) in the past. I will attempt to have the 3 credit reporting agencies note that the account was "closed due to inactivity" so it doesn't just say "closed by lender." I'm not worried about my FICO score because I have great credit however this could really hurt others who don't have established credit.

I am about to pay off another HSBC account that I opened because it offered a 0% APR for 12 months and I have decided I will close the account after it's paid off. I won't give my money to a company that punishes long-time loyal consumers.

Katie in Virginia
Amelia Courthouse, Virginia

This report was posted on Ripoff Report on 09/10/2008 06:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Direct-Merchants-Bank-HSBC-Bank-Nevada/Las-Vegas-Nevada-89193/HSBC-Direct-Merchants-Bank-HSBC-Bank-Nevada-Closed-15-year-old-account-wperfect-credit-371530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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