- Report: #299399
Complaint Review: HSBC Household Finance Beneficial Mortgage
| HSBC Household Finance Beneficial Mortgage
Hillsborough, New Hampshire U.S.A. |
|
HSBC Household Finance Beneficial Mortgage banking RIP OFF Mortgage Hillsborough New Hampshire
*UPDATE EX-employee responds: not a ripoff
*UPDATE EX-employee responds: people are always a "victim" when they stop paying.
*Consumer Comment: Yes HHF do use Brokers
*Consumer Comment: another example of non-compliance with settlement of 2002
*Consumer Suggestion: take responsibility for your actions and choices
*Consumer Suggestion: take responsibility for your actions and choices
*Consumer Suggestion: take responsibility for your actions and choices
*Consumer Comment: Household Finance, Relocating before it's too late!
*Author of original report: HSBC - FOR BILL IN MESA, FINAL Request
*Consumer Comment: YOUR RIGHT
*Author of original report: HSBC RIP OFF Mortgage FOR BILL IN MESA, AZ
*Consumer Comment: WHY CHANGE THE STORY
*Author of original report: Bill in Mesa Az are you for real? HSBC Household finance lies!
*Author of original report: Household Finance HSBC Beneficial RIP OFF Mortgage
*Consumer Comment: IM NOT A LAWYER...
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Fortunately my endless effort to purchase a home was a success! We were so excited about the prospect of being new home owners, even if the property was an older home! However after a year of residing there, this excitement began to diminish! Why? Well, it's simple, although we achieved our dream of home ownership, given the past shady credit on record at the time of acquiring the home; we obtained an 80/20 loan, or in laments terms: %100 financing with an Adjustable interest rate, and at the time we were told we could rid it by refinancing locking in at a decent rate following our timely payments!
Well, this was a far-fetched shattered hope, as when I tried to go up to the banks (via Lending Tree.com) most turned me down, in spite of the on-time payments throughout the first year, and others told me I should wait another year, and so I did! I tried again, dreading the upcoming Adjustable mortgage climb, and again ran into the same situation!
What was I doing wrong? I didn't do anything to damage my credit, and made my payments each month, and with those lenders who wanted to actually refinance me weren't offering a fair interest rate! I was running out of options and was afraid I'd be losing my home some time in the near future if I couldn't get a fair deal! And so HSBC (whom we were already a customer with for the %20 portion of loan), offered to refinance us with an additional to pay things off or cash us out with, should we need the extra money to catch up on bills with!
However, prior to this occurring, the Adjustable portion of the loans had indeed taken affect, and was set again to do so periodically for 6 months until it reached the existed maximum interest rate allowed via the terms of that particular loan. Gasping, we accepted their refinance, although it wasn't any better. But, we were also told by the Lending Officer we signed with that we could revisit the loan and refinance in the next 3 months to lower the payment.
I believed him, and so when I called him to set us up an appt. to come in and do so, he told me differently than he had at the closing table, and that he could not readjust the rate! There for the additional money they gave us to cash out with, we paid back to them to pay the mortgage payment, plus interest! As although they saved us from an adjustable rate climb in the future with our previous loan, theirs wasn't any better, and in fact for the short time we believed they could readjust the loan after the 3 months, it was $600 more.
HSBC undoubtedly took us for a ride! So much for our credit and all of the timely payments we had made over the course of two years huh? It's exactly how I felt! Cooperate greed is what has been happening to many other families like me! And so I really started to feel helpless, worried about the thought of losing my home was drawing closer.
I called HSBCs hardship department and they would not help us in spite of the information we offered them to catch a brake! It was because of the money we cashed out with at the closing table, and even though we spent it by giving it back to them, they still turned us down! I was running out of options!
I contacted a friend of mine who works in the Real estate business and fortunately she was eagerly able to shed some light on our situation, in effort to save my family from becoming homeless, as two of my children were under the age of 3 yrs old, I had just given birth to a baby boy, and did I mention earlier that my step son is disabled? Well apparently right around the time I was ready to ditch my house all together, telling HSBC more or less to shove it, the house market was really taking a turn for the worst, and many families were feeling the same effect as ours!
What I had learned from my Realtor friend was, FHA was stepping in to help! Finally someone was taking all of my timely mortgage payments under consideration! And since I was able to get a lease option Tenant to rent out my home at the time of the closing of my new FHA loan, I was got out of the house and into another one at a secured rate, that is locked in at %7.5 a hell of a lot better than %14....+ Unfortunately the lease option Tenant didn't work a short few months later. And although HSBC is a selfish and greedy cooperate company, I am in no way ashamed of leaving the home they robbed me of.
Why? Well, I can tell you this much; I may have a foreclosure on my hands with HSBC, but I also have a Lawyer to file for Bankruptcy so I owe them nothing, and a new home I still have, protected by FHA! There for I recommend to those who are in the same position I was in to do the same thing I did! Get a Tenant to rent out your present house and FHA loan for your timely payments for a second home or one to call your new primary residence and ditch HSBC or the alike Cooperate Bank robbing you and move on, as long as you don't mind a foreclosure and a Bankruptcy on your report! But, remember, you still have your new home, and so I ask you, what are you really losing in the end? Not a roof over your families heads!? Cooperate greed is killing our Economy and many families are becoming homeless, don't fall victim to it!
Anonymous
Hillsborough, New Hampshire
U.S.A.
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This report was posted on Ripoff Report on 01/12/2008 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Household-Finance-Beneficial-Mortgage/Hillsborough-New-Hampshire-03244/HSBC-Household-Finance-Beneficial-Mortgage-banking-RIP-OFF-Mortgage-Hillsborough-New-Hamps-299399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
not a ripoff
AUTHOR: Paul - (U.S.A.)
SUBMITTED: Sunday, March 09, 2008
#2 UPDATE EX-employee responds
people are always a "victim" when they stop paying.
AUTHOR: Kristi - (U.S.A.)
SUBMITTED: Saturday, March 01, 2008
Okay, did they not know this when they signed the loan? I know they did because we have a third party close the loans. I also noticed they had twenty thousand dollars handed to them from this second mortgage. What did you do with this money? I see that we were saving you over 600 dollars at the time and you paid off a lot of bills, that didn't help you? People forget real quickly. Especially this family. They were saved from the worst type of mortgage out there. The adjustable. Beneficial should have just let her sink. Where would she be now?
#3 Consumer Comment
Yes HHF do use Brokers
AUTHOR: Big007 - (U.S.A.)
SUBMITTED: Friday, February 08, 2008
#4 Consumer Comment
another example of non-compliance with settlement of 2002
AUTHOR: Ace - (U.S.A.)
SUBMITTED: Sunday, January 27, 2008
To Bill: It appears if you are a credit counsler you need a new career for you seem very badly informed on HSBC et al. They do not use mortgage brokers, all mortgages are branch generated. Mostly by direct mailings and existing customer solicitation.
#5 Consumer Suggestion
take responsibility for your actions and choices
AUTHOR: Mdbjtk - (U.S.A.)
SUBMITTED: Thursday, January 17, 2008
#6 Consumer Suggestion
take responsibility for your actions and choices
AUTHOR: Mdbjtk - (U.S.A.)
SUBMITTED: Thursday, January 17, 2008
#7 Consumer Suggestion
take responsibility for your actions and choices
AUTHOR: Mdbjtk - (U.S.A.)
SUBMITTED: Thursday, January 17, 2008
#8 Consumer Comment
Household Finance, Relocating before it's too late!
AUTHOR: Hopeforthefuture - (U.S.A.)
SUBMITTED: Thursday, January 17, 2008
Having a Tenant occupy the home also boosts the Consumers income when they go up for consideration of another more suitable loan. And I have seen no law stating it was a crime in saving ones own bottom in this way! So, in respect to LFamily and other Consumers seeking a way out their pending doom; there is no relevance in Bill's Rebuttals, or professional opinion for that matter! What I see Bill has done is merely accuse before hearing all facts, and then continue to harass LFamily; who obviously made the mistake of gloating about having a home they could keep in the end.
As a person who had to go this route to keep one roof verses the other; I understand what happened to their family! While it's unfortunate that their Tenants didn't work out, it's good they still have a home they can keep legally. Perhaps other families in the same boat will do the same thing to save a roof over their family's heads too! I am not suggesting a family take on another loan with another banking institution, it is entirely up to that family; if they want to remain Home Owners! But they could also rent elsewhere, while renting out their property to another family who would keep with the mortgage payments!
Best Wishes!
Kandace in Florida
#9 Author of original report
HSBC - FOR BILL IN MESA, FINAL Request
AUTHOR: Lfamily7 - (U.S.A.)
SUBMITTED: Thursday, January 17, 2008
If you were, you would have known in the beginning of story there was no fraud involved in 1. aquiring a second home with the bank noting the debt of the other home and 2. the Tenants who moved in to pay the HSBC mortgage. So again where's the fraud? I really was tempted not to reply to your message, but because of the nature of your threats and the ongoing harassment, in addition to your swearing at me (violations of RIPoffs Terms of use) I am only going to say this once, please refrain from contacting me again via this thread, and I do plan to contact the owner of this Webmaster regarding your rebuttals. THANK YOU!
#11 Author of original report
HSBC RIP OFF Mortgage FOR BILL IN MESA, AZ
AUTHOR: Lfamily7 - (U.S.A.)
SUBMITTED: Tuesday, January 15, 2008
And as I said in my first post, we "had" Tenants renting the property when we left, who then bowed out on us, so again, having the bank see documents on these Tenants and proof of the income at the time, how is this fraud? You are apparently reaching for an issue that "I" did something wrong with the banks here, and even though it "wasn't" a crime to acquire my second home in the way that we did (by having the first home rented), you are right about one thing, that I was "stupid" enough to fall for HSBCs song and dance to take on their refinance loan against the house we obviously couldn't afford (even though they said we could rewrite the loan in 3 months), and that is why we let Tenants move in!
AGAIN, we merely took their loan to "save a roof" over our family's heads, and there was no crime or skeam involved in what we did, it was very legal! If anything it was a hard lesson learned. But, again I don't care that the house is going to be foreclosed upon now, not because we lost Tenants and the income to pay back the loan, but simply because we were taken for a ride by HSBCs lending department! Yes, the home is due to be foreclosed upon because again, we can't afford it! We are also back months in the payments due to the loss in income.
And where the housing market is flooded with foreclosures due to these song and dance type of loans and sub-prime lending, (which we originally had with the adjustable rate / remember?) then it makes things difficult to sell, and for us it was too late! Fortunately it was clever thinking to get out while we could, having the Tenants to pay the mortgage to HSBC, therefore it was "then" worth a try to save the home, but it isn't anymore, when there is no income to back it up!
Tell me Bill, you say you have clients, so I am assuming you are a Realtor or involved in some aspect of the Real Estate business; but if you are trying to make a sale for yourself, and I know that the Realtors are solely paid a commission, so are you always this judgmental and rude to your Clients? If so, that's too bad for them, or perhaps yourself! And for the record, as I said I was very young coming out of my first marriage. My ex destoryed my credit when he stoled from me and filed claims for his own issues billing them under my name. He was also a drug addict, so you see why I did divorce him, but by the time I pleaded my case against him, it was too late for me then too!
However, none of that is really any of your business. And for my "story" nothing has changed, but rather I went further into detail to better explained what happened to us, and to defend our stand from your barbaric allegations! I am sorry to confuse you or to let you down. This will be last post to your messages now, as you have aided in addition to my burden. Thank You
#12 Consumer Comment
WHY CHANGE THE STORY
AUTHOR: Billcoll01 - (U.S.A.)
SUBMITTED: Tuesday, January 15, 2008
YOUR SECOND POST YOU SAID "And if foreclosure ever comes my way with the previous house they're expecting payment for, oh well!" WHICH GIVES THE IMPRESSION THAT ITS NOT YET IN FORCLOSURE WHICH WOULD NOT BE BANK FRAUD AGAINST THE GOVERNMENT.
BY THE WAY, YOUR RIGHT I NEVER LOST MY HOME OR HAD BAD CREDIT BECAUSE OF DIVORCE. NOW WHAT DOES DIVORCE HAVE TO DO WITH BAD CREDIT? I GOT DIVORCED ONCE & IT DIDNT CHANGE A THING ABOUT THE WAY I PAID MY BILLS!
#13 Author of original report
Bill in Mesa Az are you for real? HSBC Household finance lies!
AUTHOR: Lfamily7 - (U.S.A.)
SUBMITTED: Sunday, January 13, 2008
So again, there was nothing done illegal here! Have you ever lost your home? I doubt it! And personally I don't care, as you can plainly see, wether HSBC was a broker or a corporate bank! They still yes "lied" to us! The officer tricked us in effort to seal the deal, like they do to a lot of consumers these days! And for this issue amoungst most families, why do you see so many homes being foreclosed upon? And several banks closing their doors, or going bankrupt themselves?
As I said earlier, it's simple CORPORATE GREED!! You are going to see and hear about several million other homes being foreclosed upon this year because of it!
#14 Author of original report
Household Finance HSBC Beneficial RIP OFF Mortgage
AUTHOR: Lfamily7 - (U.S.A.)
SUBMITTED: Saturday, January 12, 2008
Fortunately my endless effort to purchase a home was a success! We were so excited about the prospect of being new home owners, even if the property was an older home! However after a year of residing there, this excitement began to diminish! Why? Well, it's simple, although we achieved our dream of home ownership, given my past credit on record at the time of acquiring the home; we obtained an 80/20 loan, or in laments terms: %100 financing with an Adjustable interest rate mortgage "teaser loan".
It was at that time we were told we could rid it by refinancing and locking in at a decent rate following a year of our timely payments! Well, this was a far-fetched shattered hope, as when I tried to go up to the banks (via Lending Tree.com) most turned me down, in spite of the on-time payments I had made, and others told me I should wait another year, and so I did!
I tried again, dreading the upcoming Adjustable mortgage climb, and again ran into the same situation happened! What was I doing wrong? I didn't do anything to further damage my credit, and made my payments each month, so what gives?
There were few lenders who wanted to refinance me, but weren't offering a fair interest rate! I was running out of options and was afraid I'd be losing my home some time in the near future if I couldn't get a fair deal! And so HSBC (whom we were already a customer with for the %20 portion of loan), offered to refinance me with additional money to cash us out with, should we need the extra money to catch up on bills! However, prior to this occurring, the Adjustable portion of the loans had indeed taken affect, and was set again to do so periodically for 6 months until it reached the exausted maximum interest rate allowed!
Gasping, we accepted their refinance with HSBC, although it wasn't any better! But, we were also told by the Lending Officer we signed with, that we could revisit the loan and refinance in the next 3 months to lower the payment down. I believed him, and so when I called him to set us up an appt. to come in and do so, he told me differently than he had at the closing table, and that he could not lower the payment!
Therefor, the additional money they gave us to cash out with, we paid back to them to pay the mortgage payments we were beginning to have a hard time with! As although they saved us from an adjustable rate climb in the future with our previous loan, their deal wasn't any better! and in fact it was $600 more than we had been paying, although facing further hike!
HSBC undoubtedly took us for a ride! So much for our credit and all of the timely payments we had made over the course of two years huh? It's exactly how I felt! Corprate greed is what has been happening to many other families like me! And so I really started to feel helpless, worried about the thought of losing my home was drawing closer.
I called HSBCs hardship department and they would not help us in spite of the information we offered them to catch a brake! It was because of the money we cashed out with at the closing table, and even though we spent it by giving it back to them, they still turned us down! I was running out of options! I sat and did hours of research and finally sought help from an old friend of mine, who knows a few things about Real Estate, even though she wasn't an agent. She suggested it may be time to consider letting someone else try to save the mortgage, like a Tenant to rent the place.
I was still very admament about being a home owner though, and so she suggested a gal who did FHA (more secure loans). It was like taking on a second home, but instead using it as your primary residence. So in last ditch effort we went for it!
We found someone to lease option the house, and with FHA aware of who was taking the home up there, while we moved into the new house, we closed the deal! My friend (with her knowledge and assistance) helped save my family from being homeless!
As for HSBC, should the Tenant leave, I will not need to worry about being homeless locked in at a fair %7 rate! A rate in which I have deserved for a long time! And if foreclosure ever comes my way with the previous house they're expecting payment for, oh well! It is furthest from my concern, since I clearly a have a roof over my family's heads either way! I am grateful for the home I aquired and the receiving a rate I can actually afford!
#15 Consumer Comment
IM NOT A LAWYER...
AUTHOR: Billcoll01 - (U.S.A.)
SUBMITTED: Saturday, January 12, 2008

