• Report: #292816

Complaint Review: HSBC Kawasaki Good Times Credit

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  • Submitted: Wed, December 19, 2007
  • Updated: Mon, May 20, 2013

  • Reported By:92262 California
HSBC Kawasaki Good Times Credit
90 CHRISTIANA RD , New Castle, Delaware U.S.A.

HSBC Kawasaki Good Times Credit reported that i was 30 days late on late fees, not principle& interest, Fees were in dispute- I was NOT Late on payment more than 30 days! New Castle Delaware

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I was contacted by an operator from HSBC Kawasaki stating that i was late ( not 30 days) but that if I did not give them more FEES ($15) processing fee, as they were calling me on the last day before my account gets reported to the credit reporting agency. I agreed to pay the fee for check by phone, and as discussed the actual late portion were fees that i had asked to be refunded, therefore in dispute. The operator assured me I would be just fine as long as I did Check-by-phone at that moment and pay the additional fee.

Then, they reported me 30 days late! After spending hours on the telephone with utterly Rude operators and a really rude supervisor, they would not do a thing to help me. They stated that penalty fees are reportable if not paid, even in dispute! They wont even refund the $15 check by phone fee- for the fact that i was swindled out of even more money.

I am closing any credit account that i have that has anything to do with HSBC.

Corey
92262, California
U.S.A.

This report was posted on Ripoff Report on 12/19/2007 07:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Kawasaki-Good-Times-Credit/New-Castle-Delaware-19720/HSBC-Kawasaki-Good-Times-Credit-reported-that-i-was-30-days-late-on-late-fees-not-princip-292816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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