• Report: #1123840

Complaint Review: HSBC MORTGAGE SERVICES INC.

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  • Submitted: Sat, February 15, 2014
  • Updated: Sat, February 15, 2014

  • Reported By: Kay — Sacramento California
HSBC MORTGAGE SERVICES INC.
636 Grand Regency Boulevard Bradenton, Florida USA

HSBC MORTGAGE SERVICES INC. Deed in Lieu of Foreclosure process stalled and stalled and stalled Bradenton Florida

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In October 2012 HSBC sent me an offer for a Deed in Lieu of Foreclosure, and I accepted since my account was in arrears and I could no longer make the mortgage payments. They offered a very attractive "relocation" payment. I accepted the offer, and immediately set out to get a HOA lien released. I borrowed and paid a lot of money, but got the release in December 2012 (less than two months after our first contact). Ever since then they have stalled, and stalled, and stalled some more. I have a whole pile of letters from them, faxes I sent (including a copy of the Release of Lien 3 times!), and detailed notes of telephone conversations. They assigned me to several different "specialists" over the year 2013, and their letters contradicted each other and once I received 3 in one day all saying something different. I thought everything was on track in October 2013, but then exactly a week before Christmas HSBC filed foreclosure. I spent January trying to get the DIL back on track, and again thought it was all set (after I faxed the Release of Lien the last time). But then ... effective February 1, they sold my loan to another company! So now I'm back where I started, with the foreclosure clock running.


This report was posted on Ripoff Report on 02/15/2014 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-MORTGAGE-SERVICES-INC/Bradenton-Florida-33510/HSBC-MORTGAGE-SERVICES-INC-Deed-in-Lieu-of-Foreclosure-process-stalled-and-stalled-and-s-1123840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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