• Report: #1097922

Complaint Review: HSBC Mortgage Services Inc.

  • Submitted: Fri, November 08, 2013
  • Updated: Fri, November 08, 2013

  • Reported By: Jim — tampa Florida
HSBC Mortgage Services Inc.
Brandon, Florida USA

HSBC Mortgage Services Inc. Lost payments, lied about information, Brandon Florida

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 September of 2013 HSBC lost a Payment that they confirmed that they recived from Western union. now the burden of finding this lost payment is on our shoulders. They recieved the monie and have now lost it. This is the second time in 5 years that they lost my payment the last time it took two years for them to find it and they reported me late to the credit beru for the whole time and charged me latwe fees. They also have some of my sent funds sitting in a hold and will not apply it until they find what they lost. plus they lie all the time to cover themselves and do not document the account properly every one you talk to pretends to know nothing about your information

This report was posted on Ripoff Report on 11/08/2013 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Mortgage-Services-Inc/Brandon-Florida-33509/HSBC-Mortgage-Services-Inc-Lost-payments-lied-about-information-Brandon-Florida-1097922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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