- Report: #445537
Report - Rebuttal - Arbitrate
Complaint Review: HSBC Mortgage Services
HSBC Mortgage Serviceshsbcmortgageservice.com Orange, California U.S.A.
HSBC Mortgage Services Loss Draft Hsbc is refusing to pay for water damges with the money from my insurance company Orange California
*Consumer Comment: I feel your pain
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I called them in told them where the money was they still denied that they had the money.it took 4months before they atmitted they cashed the check.so while i am whating for them to find out which one of there people cashed the check the water damage was getting worse i tried to explain to them about the bug problem and problem with rats comming in my houes.but they seem like they did not care i had one of there employes to hang the phone up while i was talking to her.when they did send the money the problem had gotting worse. there for it is going to cost me more money then it would of cost if the problem was taking care of when it happen.so know i had to find another contractor that was willing to work with me on the price.
know hsbc telling me the contactor need to send them a waiver of there contract before they can send out another check. the probleme now is the frist contractor is pist and know that they will not be doing the job they are not going to send them anything.so becoues of there mistack i will not be getting my houes repaired. becoues i dont have the money i have to pay out my pockite and pay my mortgage i have had enough of thise i am thinking about just moving becoues i can not force my family to live in this filth. it ant like i will ever own this houes unless i hit the lottery. and HSBC do not care
warner robins, Georgia
This report was posted on Ripoff Report on 04/21/2009 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Mortgage-Services/Orange-California-92856/HSBC-Mortgage-Services-Loss-Draft-Hsbc-is-refusing-to-pay-for-water-damges-with-the-money-445537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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