- Report: #304416
Report - Rebuttal - Arbitrate
Complaint Review: HSBC| Orchard Bank Credit Card Services
HSBC| Orchard Bank Credit Card ServicesWWW.ORCHARDBANK.COM Salinas, California U.S.A.
HSBC| Orchard Bank Credit Card Services THE WORST CARD FOR THE BEST PEOPLE WITH BAD CREDIT Salinas California
*Consumer Suggestion: I bet I know how this happened
*Consumer Comment: I would have to disagree
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The first dilemma began when I noticed on his previous statement that there was a charge of $9.99 for something called HSBC Credit Keeper. Upon noticing this on his billing statement I immediately called on 10\24\07 to inquire about this, and demanded that it get cancelled. It was cancelled, and I was given a cancellation number. This is something my husband had never signed up for. Unless they can offer his written signature as proof that he signed up for or agreed to this they're conducting business in a fraudulent way!
Then on 1\22\08 he receives some junk mail, and I'm glad I read it over for him. It was for something called Identity Protection Plan. Yes, unlike most people I read the fine print, and was outraged to read that in this: 1). It claims that he enrolled in their special introductory offer of $1.00 for the first thirty days, and then beyond that he would be automatically charged $9.99\mos on his HSBC\Orchard Bank Card. Where do these people come up with this bullshit saying he signed up for this? Are you kidding me? Let me say this again, but unless they can offer his written signature as proof that he signed up for or agreed to this HSBC\Orchard Bank is conducting business in a fraudulent way! Like hell he signed up for this!
All I'm going to say is this: Orchard Bank\HSBC or whoever the hell you are, you're scam artists! I'm sure that there are legal loopholes that allow them to do what thry do, nonetheless, that doesn't change the fact that they have a very fraudulent way of conducting business. The bottom line is this, in terms of getting people with a history of bad credit back in line, THEY'RE NOT PART OF THE SOLUTION THEY'RE PART OF THE PROBLEM!!! I am the only one who will, and is looking out for my husband's financial well being.
How about this slogan for Orchard Bank:
The Worst Card for the Best People
With Bad Credit!
Hey, if the shoe fits .wear it, and wear it well, it's a perfect fit for Orchard Bank\HSBC!!!
Syracuse, New York
This report was posted on Ripoff Report on 01/29/2008 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Orchard-Bank-Credit-Card-Services/Salinas-California-93912/HSBC-Orchard-Bank-Credit-Card-Services-THE-WORST-CARD-FOR-THE-BEST-PEOPLE-WITH-BAD-CREDIT-304416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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