- Report: #464937
Report - Rebuttal - Arbitrate
Complaint Review: HSBC / Orchard Bank Credit Card
HSBC / Orchard Bank Credit Cardwww.orchardbank.com City Of Industry, California U.S.A.
HSBC / Orchard Bank Credit Card Took my rush payment held it and charged me an hold charge of $99 City Of Industry California
*Consumer Comment: Except
*Consumer Comment: Troy - don't be dissuaded by Ashley's comments
*Consumer Comment: Misunderstanding
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so i called the company after waiting forever to get an customer assistant in another continent I was told the rush payment only post it do not give you the available credit to use. So I ask that the $13 rush fee become deleted because it serves my no purpose.In the end I canceled my account because they put a $99 HCS hold on my account to make sure the money was transferred from the bank and i was told that it would be up to 14 days before i would have access to it, so much for a rush payment and they had received the funds out my bank account two days before.
This report was posted on Ripoff Report on 06/25/2009 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Orchard-Bank-Credit-Card/City-Of-Industry-California-91716-0177/HSBC-Orchard-Bank-Credit-Card-Took-my-rush-payment-held-it-and-charged-me-an-hold-charge-464937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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