• Report: #746117

Complaint Review: HSBC Orchard Bank

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  • Submitted: Mon, June 27, 2011
  • Updated: Wed, August 03, 2011

  • Reported By: JerseyChic — Marlton New Jersey United States of America
HSBC Orchard Bank
Las Vegas, Nevada United States of America

HSBC Orchard Bank They are a JOKE Las Vegas, Nevada

*Consumer Comment: Don't

*Consumer Comment: Why Don't You?

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I have been slowly rebuilding my credit back up, and my mortgage company said i should look into opening a secured credit card. So i spent a month looking at companies.  Capital One and Orchard Bank had the best deal.  I opened Capital One Secured card first. Five months went by no problems and my score went up.  I decided to get another one. I opened an Orchard Bank card. It took forever to get here.  I was happy when i saw it, I needed to get work done on my car, and it came at the perfect time. 

Now the bad part. 

I opened the card Monday afternoon and by Monday evening they closed my account.  When i called customer service they couldnt give me an answer and told me if i wanted to reopen a new card that they would have to rerun my credit.  I said to the lady on the other end, I thought this was a card to build my credit not destory it? she didnt say anything.  When i asked to speak to a manager or a supervisor she told me there was no one.  So i asked her how was I going to pay back what i used on the card, she started to tell me they charged two fees for closing a card with a balance and I flipped out. Then she said I can go on the site and pay the balance.  I couldnt believe what she just told me.  I have to pay for something they screwed up.  Her name was Sarah M. from the las vegas office. I laughed because she wouldnt give me her last name or a id number.  I told her i was taking the company to court. and she hung up.

Stay away from HSBC ORCHARD BANK!!!!

If anyone is thinking of starting a lawsuit, IM TOTALLY IN!!


This report was posted on Ripoff Report on 06/27/2011 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Orchard-Bank/Las-Vegas-Nevada-/HSBC-Orchard-Bank-They-are-a-JOKE-Las-Vegas-Nevada-746117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Don't

AUTHOR: mr rik - (USA)

pay em SQUAT!

THEY SUCK.
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#2 Consumer Comment

Why Don't You?

AUTHOR: Jim - (USA)

If you think you have so much of a case, then why don't YOU sue them?

Why is it the vast majority of complaints against lenders is from sub-prime whiners who have a DEMONSTRATED TRACK RECORD of not paying their bills?  Just a thought!
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