- Report: #833320
Report - Rebuttal - Arbitrate
Complaint Review: HSBC Retail / Best Buy
HSBC Retail / Best BuyInternet United States of America
HSBC Retail / Best Buy 6 Months Same as Cash Scam - Watch those deferred interest charges. Internet
*Consumer Comment: Details?
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I called and paid the balance over the phone with a representative in India, who took care of me.
When I received my next statement from Best Buy (based on their online statements that are never updated properly, I will never go paperless), the promotional balance showed as a previous balance and my new balance was the deferred interest charges.
I immediately called HSBC and spoke to a floor supervisor. He proceeded to tell me that because I paid this outside of my billing cycle, the charges were applied. I argued with him for a while and he
finally said the charges would be reversed and reflected in my next statement. I will wait and see
what that statement will show. I have another promotional coming due in March, so I cannot wait for that one.
I will be closing this account down after March. HSBC Retail, I believe, is Household Finanace. I wonder how many other people this has happened to that may not be aware of it. Read your statements !
This report was posted on Ripoff Report on 02/03/2012 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Retail-Best-Buy/internet/HSBC-Retail-Best-Buy-6-Months-Same-as-Cash-Scam-Watch-those-deferred-interest-charges-833320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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