• Report: #566863

Complaint Review: HSBC Retail Services

  • Submitted: Tue, February 09, 2010
  • Updated: Tue, February 09, 2010

  • Reported By: shorty — Turners Falls Massachusetts Virgin Islands (US)
HSBC Retail Services
P.O.Box 17298 Baltimore, Maryland United States of America
  • Phone:
  • Web:
  • Category:

HSBC Retail Services Best Buy Experts in bilking customers with "promotional" charges Baltimore, Maryland

*Consumer Comment: Always read the terms

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I purchased a Sony TV from Best Buy Store using Best Buy Credit Card for $1950.00 plus tax in 2007.. I faithfully sent HSBC Retail Svcs. $50.00 every month - they only asked for $16.00 but I wanted to get this paid for. After sending in my January 2010 payment of $50.00 my balance was $1561.43 - their interest rate is an astounding 29.24%. Four days ago I received a new bill from them showing a balance of $3930.83. The bill states that $2408.00 was added as "deferred finance charges". I refute this bill as I know all I owe is $1561.43 - the finance charges are more than the TV cost....I cut up my Best Buy Credit Card 14 months ago...I have purchased nothing from them - only that one TV. This is totally criminal..I am 78 y.o., on a fixed income, have been totally honest all my life...worked all my life starting when I was 8 y.o. with a paper route....wound up doing computer work. I called on the phone about this and was given people in India, China, etc., who could not understand or explain anything. These people are criminals...I need a lawyer....

Never do business with these creatures...they will rob you blind.

Is there some legal recourse that will assist me?


This report was posted on Ripoff Report on 02/09/2010 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Retail-Services/Baltimore-Maryland-21297-1298/HSBC-Retail-Services-Best-Buy-Experts-in-bilking-customers-with-promotional-charges-Bal-566863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Always read the terms

AUTHOR: habanerosi - (USA)

It sounds as if you didn't fully read the terms of your agreement which, by the sounds of it, had a deferred interest component.  If you don't pay off the loan within the specified period, you are responsible for the interest deferred during the promotional period.

Buyer beware.
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