• Report: #445170

Complaint Review: HSBC Retail Services

  • Submitted: Mon, April 20, 2009
  • Updated: Tue, May 12, 2009

  • Reported By:CRESSON Texas
HSBC Retail Services
PO Box 60148 City Of Industry, California U.S.A.

HSBC Retail Services Harassment phone calls will not stop and they will not work with you at all City Of Industry California

*Consumer Suggestion: Return the item

*Consumer Comment: What do you want them to do?

*Consumer Comment: So...

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My husband has been out of work for a few months and we had no money to pay our bills. Our promotion expiration date on the item we bought at Best Buy will not expire until Sept. 2010. We could not make 2 payments due to being out of work and HSBC Services has been calling everyday to get money out of us, which we Absolutely Do Not Have. They will not listen to us and will not help in any way. We had never been late before with our payments to them.

Vincent
CRESSON, Texas
U.S.A.

This report was posted on Ripoff Report on 04/20/2009 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Retail-Services/City-Of-Industry-California-91716/HSBC-Retail-Services-Harassment-phone-calls-will-not-stop-and-they-will-not-work-with-you-445170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
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#1 Consumer Suggestion

Return the item

AUTHOR: Dragonlady - (U.S.A.)

Well, if you bought the item and you cannot pay for it, you can return it. Make sure your return is documented in writing and move on. They will hopefully stop phoning you if you return the item. Sometimes we have to understand that until it is paid for, it s not really ours. Sorry, but his may be your best option. I would make sure I had a witness when it was returned. If it is a large item, thye can come and pick it up.
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#2 Consumer Comment

What do you want them to do?

AUTHOR: Robert - (U.S.A.)

You bought something on credit and are now 2 months behind. You are claiming that they are ripping you off because they won't work with you.

So exactly what did you want from them?
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#3 Consumer Comment

So...

AUTHOR: Susan - (U.S.A.)

So you have the item and now can't pay for it?

Heck, talk to the government, maybe they will bail you out.

You not being able to pay your bills is NOT a Rip Off
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