- Report: #967514
Report - Rebuttal - Arbitrate
Complaint Review: HSBC beneficial
HSBC beneficial1301tower road Internet United States of America
HSBC beneficial Stay away from this company!!!! Internet
*Consumer Comment: Looking For Another Mortgage Company
The next month we get a statement saying we are over 6000.00 behind on our mortgage. They stated we owe money for behind house payments and several charges of forced place hazard insurance. I stated that this is incorrect. I called and had farm bureau send in the insurance information proving that I have had house insurance since I bought the house. I also sent in receipts of mortgage payments made. Still no change. I then call them again and complain and they stated you have to fax a written dispute. I then proceeded to fax a written dispute. Still nothing. At this point I started to question everything. I requested that they send me my entire payment history. I have requested 3 times and have not received anything as of today.
Recently I get a call and they state I only owe 2817 and some cents and this will bring me current. Keep in mind my monthly statements still say 6681.00 is owed. They offer me to apply to see if they can tack this balance to the end of my mortgage. I explain to them that I will not do anything until I see my payment history and can compare it with my records. They state I won't be able to understand it even if they send it. I request again that they send it to me anyways. I also notice that on my statements that they take 2.66 cents out of a regular scheduled payment. When this is questioned no one can tell me why this happens. If there is a law suit please let me know. I will be there!
This report was posted on Ripoff Report on 11/10/2012 04:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-beneficial/internet/HSBC-beneficial-Stay-away-from-this-company-Internet-967514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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