- Report: #838096
Report - Rebuttal - Arbitrate
Complaint Review: HSBC/Tax
HSBC/Tax90 Christiana Road New Castlede, Delaware United States of America
HSBC/Tax Refused to acknowledge payment/ threatened to take everything I own New Castlede, Delaware
*UPDATE Employee: Very confusing
*Consumer Comment: There is something amiss
HSBC then called me to collect their money and I explained that until I get this straightened out with the IRS and H&R Block I would not be sending a payment to them. Once I was done with my investigation as to what went wrong, H&R Block refused to give me back all my paperwork and when they finally did, they were destroyed in a "flood".My tax information for the previous four years were destroyed.
HSBC continued to contact me threatening that they would come to my home and take everything I owned, including my child's beds. REALLY??? I made them a $360.00 dollar payment over the phone and asked if they would be sending me acknowledgment of this payment. I was told yes and then three weeks later I was sent an invoice for another three hundred dollars more without any confirmation of receiving my payment. Not unless you include the added three hundred to my debt.
I then contacted them about this and they said it would all be taken care of, so I sent them a money order for another $300.00, again, my bad. After I made this payment, they refused to acknowledge that I had ever made any payments to them at all. In addition, my debt to them has grown to over twelve hundred dollars. Technically, I only should owe them three hundred and fifty-eight more dollars. I have had to pay almost eleven thousand dollars back to the IRS, for only a nine hundred dollar RAL loan.
Now they are out of business and I do not know who to contact to get them off my credit report. I have been denied three times for a home loan to purchase my first home. Anyone out there have any suggestions on how to have them removed? HELP!!!!
This report was posted on Ripoff Report on 02/12/2012 05:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBCTax/New-Castlede-Delaware-19720/HSBCTax-Refused-to-acknowledge-payment-threatened-to-take-everything-I-own-New-Castlede-838096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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