- Report: #468785
Report - Rebuttal - Arbitrate
Complaint Review: HUGHES NETWORK Systems, LLC
HUGHES NETWORK Systems, LLC16060 Box 30 Drive Gaitersburg, Maryland U.S.A.
HUGHES NET SYSTEM HUGHES NETWORK Systems, LLC HUGHESNET STOLE MY MONEY Gaitersburg Maryland
*Author of original report: enough already hughes net
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he could not get the modem to work or could not access the internet. he left.i call the installation company and they said contact hughesnet.
i contacted hughesnet both by e-mail ad phone asking that they fix their failure to connect me to the internet as promised. they stated "we will walk you through installing the modem etc.". i said I am not a technician and if they wanted me to install the system/modem then they could pay me.
hughes net has refused to install their system. i cancelled their service (?) before the thirty day "trial period" was up and was told "I" would have to packeage all their equipment and "I" would have to mail it to them (or be charged three hundred dollars for their equipment) within 45 days. (this along with the repairs on my house)
i said i would do so but i wanted my $203.00 installation fee back, as they had not installed their equipment as promised. they told me i would not get that back as they had installed their system. i told them i considered this to be "theft" as they had not installed it.
i would like to hear from anyone else with this problem with HughesNet and what, if anything, was done.
minter city, Mississippi
This report was posted on Ripoff Report on 07/12/2009 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/HUGHES-NETWORK-Systems-LLC/Gaitersburg-Maryland-20877/HUGHES-NET-SYSTEM-HUGHES-NETWORK-Systems-LLC-HUGHESNET-STOLE-MY-MONEY-Gaitersburg-Maryla-468785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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