- Report: #254046
Report - Rebuttal - Arbitrate
Complaint Review: HUGHESNET SATELITE SERVICE
HUGHESNET SATELITE SERVICEPO BOX 96874 CHICAGO, Illinois U.S.A.
HUGHESNET SATELITE SERVICE HUGHESNET, SALELITE SERVICE, DIRECTWAY, INTERNET SERVICE CHICAGO Illinois
*Author of original report: RE: to the Rebuttal
*Consumer Comment: An alternative?
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THIS COMPANY IS NICE IN THE BEGINNING BUT I HAVE ONLY HAD MY SERVICE FOR (25) DAYS TOTAL AND THE SPEEDS ARE SO SLOW THAT DIALUP IS FASTER. WHEN CONDUCTING A TEST OF THIS $80.00 A MONTH SERVICE THEY REFUSED TO FIX IT, REFUSED TO GET A SUPERVISOR, REFUSED TO REFUND MY $512.97, AND HUNG UP THE PHONE 5 TIMES AFTER HAVING ME ON HOLD FOR 15-25 MINUTES EACH TIME I CALLED LONG DISTANCE. I DO NOT RECOMMEND THIS SERVICE EVER. YOU WILL ALWAYS GET SOMEONE FROM THE PHILLIPEANS AND THEY REFUSE TO TRANSFER YOU WHEN ASKED. GOOD THING I RECORDED EVERY CALL I MADE TO THEM. IT GOT THEM ON THE PHONE FLAT OUT STATING THEY ARE REFUSING ME SERVICE. OH AND DID I MENTION I ALREADY PAID $512.97 IN FULL.
PEOPLE WHO REFUSED ME SERVICE: JAY, TRIXY, JAY again, PHILLIP, SHELA
This report was posted on Ripoff Report on 06/12/2007 06:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/HUGHESNET-SATELITE-SERVICE/CHICAGO-Illinois-60693-6874/HUGHESNET-SATELITE-SERVICE-HUGHESNET-SALELITE-SERVICE-DIRECTWAY-INTERNET-SERVICE-CHICAG-254046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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