- Report: #1145080
Report - Rebuttal - Arbitrate
Complaint Review: HULU
HULU will not cancel account and continues to charge credit card Internet
*Author of original report: Hulu Refund in Progress
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I signed up for a hulu account to use with my Roku box. It was unusable so I decided to cancel it.
They are unable to identify the email address signed up with and neither am I so they cannot cancel it and have been charging $7.99 per month for 4 months since I requested to cancel. I had deleted the email address hoping that would work but did not...now I am stuck, they say they cannot cancel it - even though it has never been used.
I think my only recourse is to cancel my Paypal account that they keep charging. I have been in touch with their customer support numerous times and they say they cannot help me.
This report was posted on Ripoff Report on 05/08/2014 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/HULU/internet/HULU-will-not-cancel-account-and-continues-to-charge-credit-card-Internet-1145080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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