• Report: #1040824

Complaint Review: HWA - HOME WARRANTY OF AMERICA

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  • Submitted: Thu, April 04, 2013
  • Updated: Thu, April 04, 2013

  • Reported By: CARL BOWEN — PLANO Texas
HWA - HOME WARRANTY OF AMERICA
PO BOX 850 LINCOLNSHIRE, Illinois United States of America

HWA - HOME WARRANTY OF AMERICA Home Warranty of America EXCUSES, DELAYS, DENIALS OF CLAIMS AND POOR CUSTOMER SERVICE LINCOLNSHIRE, Illinois

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With every claim call to HWA - Home Warranty of America, I have experienced poor customer service and lack of urgency in sending help.  This home warranty company has been a complete waste of money and time and I strongly suggest using a more reputable company like American Home Shield.  

After speaking with HWA Supervisors, my Pool parts have been denied, my claim for kitchen sink stoppage has been delayed 4 days, and my main shower would not turn off without shutting off water to the house.  There was a claim made over 24 hours ago and they set me up with a plumber that cannot arrive earlier than 4 days.  

Considering the ignorance and lack of compassion of customer service and so called "Supervisors" at HWA, I have come to the conclusion they only waste time.  Tomorrow, I will be getting what I'm sure will be a heavily prorated refund (if they don't screw me on that also).  

This is a WARNING:  Beware of HWA - Home Warranty of America.  Lots of promises, little delivery and stupidity beyond belief.  Spend your money elsewhere for piece of mind and less hassle.

This report was posted on Ripoff Report on 04/04/2013 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/HWA-HOME-WARRANTY-OF-AMERICA/LINCOLNSHIRE-Illinois-60069/HWA-HOME-WARRANTY-OF-AMERICA-Home-Warranty-of-America-EXCUSES-DELAYS-DENIALS-OF-CLAIM-1040824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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