- Report: #1073603
Report - Rebuttal - Arbitrate
Complaint Review: HWA Home Warranty of America
HWA Home Warranty of AmericaP O Box 850 Lincolnshire, Illinois USA
HWA Home Warranty of America Dont buy a home warranty from this company! Lincolnshire Illinois
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We purchased a home warranty from this company and had problems with the washing machine. A report was filed with the company. It took several days for one of the contracted repair facilities to come out and look at the washing machine. The first service repair shop stated that it was a manufacturers defect that caused the machine not to work properly. HWA decided not to cover the claim due to the fact that the repair man stated it was a manufacturers defect. I called Sears and found that there were no known defects with this machine and no recalls. In reality if anything breaks down it could be classified as a manufacturers defect. After arguing with HWA they agreed to send out a second repair man, one of their choosing obviously. Now, they were going to replace the bearings on the machine however, the parts had to be ordered from the parts facility authorized by HWA. Three weeks went by and no replacement parts. [continued below]....
This report was posted on Ripoff Report on 08/06/2013 03:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/HWA-Home-Warranty-of-America/Lincolnshire-Illinois-60069/HWA-Home-Warranty-of-America-Dont-buy-a-home-warranty-from-this-company-Lincolnshire-Ill-1073603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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