• Report: #975505

Complaint Review: HYDRA WHITE

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  • Submitted: Thu, November 29, 2012
  • Updated: Thu, November 29, 2012

  • Reported By: MAD CONSUMER — TEHACHAPI California United States of America
HYDRA WHITE
6330 N WASHINGTON, UNIT 8, Internet United States of America

HYDRA WHITE BELLA CLEAR I accepted the FREE TRIAL offer,. I DID NOT RECEIVE any emails, shipping slips nor contract or contact information. I received the products in crushed boxes ALONE....no billing or return info. Internet

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I accepted the free offer for both Hydra white and Bella Clear whitening stuff.  I was told I would be charged $1.03 for each product...that was the bill I signed.  I received the products in crushed boxes, with no packing slip or billing information
My credit card was billed numerous times, 11/7, 11/9. and then on Nov. 19   $76.13   (Hydra white) Nov. 15   $78.41   (BellaClear)

When I called the company  (I was told it was two different companies) but when I asked for the address, I was given the same address at both phone numbers 6330 N. WASHINGTON ST., UNIT 8, DENVER, COLORADO   80216

I was told, I did not read the fine print...if I did not unsubscribe in 10 days, I would be charged full price for my FREE TRIAL.
I did not receive the "product before the trial period was over."  And there was NO paperwork included in either shipment.

When I called today, both "companies" told me I was out of luck.   They do not give refunds and I was my fault, that I did not read the "fine" print.

This report was posted on Ripoff Report on 11/29/2012 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/HYDRA-WHITE/internet/HYDRA-WHITE-BELLA-CLEAR-I-accepted-the-FREE-TRIAL-offer-I-DID-NOT-RECEIVE-any-emails-s-975505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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