• Report: #132353

Complaint Review: HYDRODERM

  • Submitted: Tue, February 22, 2005
  • Updated: Tue, February 22, 2005

  • Reported By:Santa Monica California
1240 PLAYA COURT Culver City, California U.S.A.

HYDRODERM ripoff Culver City California

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"Better than Botox..."Get your free sample today! Only $3.95 for shipping and handling." That's what I thought!!! Once they have your credit card information, 10 days later, they will send you a larger bottle that you NEVER ORDERED and will, literally, STEAL $61.05 out of your bank account. THEY ARE CROOKS!

Return Policy: "The warehouse can not accept packages without an RMA number." Try getting an RMA number! Oh, and the "warehouse"... I live by their "warehouse" in Culver City and went there. It is an old, delapidated, empty brick building with a 4th UPS Notice on the door, trying to return 77 boxes!!

Return Policy: "Do not dispute charges with your bank. If any charges are challenged by the customer's credit card, the customer is no longer eligible for a refund." This sent me into space with anger!! Can you believe this??? Don't believe them! I did and got a refund from my bank!

Return Policy: "We will not process or refund packages marked Return to Sender."

Oh, and try calling theDistribution Company, "Spectrum Partners" in Beverly Hills. It is a fax number!

Oh, and the contact name, as I was told by the Better Business Bureau, is: Don Ressler, Hydroderm
5933 West Century Blvd. Suite 1100
Los Angeles, CA 90045
Phone: (800) 836-2510

This phone number is disconnected!!!!

Santa Monica, California

This report was posted on Ripoff Report on 02/22/2005 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/HYDRODERM/Culver-City-California-90230/HYDRODERM-ripoff-Culver-City-California-132353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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