- Report: #132353
Report - Rebuttal - Arbitrate
Complaint Review: HYDRODERM
HYDRODERM1240 PLAYA COURT Culver City, California U.S.A.
HYDRODERM ripoff Culver City California
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Return Policy: "The warehouse can not accept packages without an RMA number." Try getting an RMA number! Oh, and the "warehouse"... I live by their "warehouse" in Culver City and went there. It is an old, delapidated, empty brick building with a 4th UPS Notice on the door, trying to return 77 boxes!!
Return Policy: "Do not dispute charges with your bank. If any charges are challenged by the customer's credit card, the customer is no longer eligible for a refund." This sent me into space with anger!! Can you believe this??? Don't believe them! I did and got a refund from my bank!
Return Policy: "We will not process or refund packages marked Return to Sender."
Oh, and try calling theDistribution Company, "Spectrum Partners" in Beverly Hills. It is a fax number!
Oh, and the contact name, as I was told by the Better Business Bureau, is: Don Ressler, Hydroderm
5933 West Century Blvd. Suite 1100
Los Angeles, CA 90045
Phone: (800) 836-2510
This phone number is disconnected!!!!
Santa Monica, California
This report was posted on Ripoff Report on 02/22/2005 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/HYDRODERM/Culver-City-California-90230/HYDRODERM-ripoff-Culver-City-California-132353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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