• Report: #1021587

Complaint Review: Haband Plus

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  • Submitted: Thu, February 28, 2013
  • Updated: Mon, March 04, 2013

  • Reported By: SGG — USA United States of America
Haband Plus
Internet Internet United States of America

Haband Plus Charged $14.97 for VIP Plus program when placed an online order without my consent Internet

*UPDATE Employee: Response to Complaint# 1021587

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I was shocked to see $14.97 charge on my bank statement and realized that Haband has been charging me for 4+ months for a VIP Plus program that I never enrolled to begin with. I have Masters in Computer Science and work for an internet company and have been placing online orders for several years and would know if I am signing up for a program. I called the customer service and asked for a refund since I never explicitly opted-in for this program. The operator agreed to refund only 1 month of charge but not the rest. I am going to complain to BB and dispute the charges unless all my money is refunded. This site is a complete rip-off. Products were also of very poor quality. I would put this on my blog and everywhere to ensure no one less becomes a victim of this scam.

This report was posted on Ripoff Report on 02/28/2013 12:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Haband-Plus/internet/Haband-Plus-Charged-1497-for-VIP-Plus-program-when-placed-an-online-order-without-my-co-1021587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response to Complaint# 1021587

AUTHOR: arand - (United States of America)

We apologize for any inconvenience and would love to resolve this for you. Please mail us at customerservice@habandvipplus.com, and a supervisor will assist you.

Thank you 
Jessica 
Haband VIP Plus Customer Service
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