• Report: #763226

Complaint Review: Haband

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  • Submitted: Wed, August 10, 2011
  • Updated: Wed, August 10, 2011

  • Reported By: richard — murphy North Carolina USA
Haband
110 Bauer Drive Oakland NJ 07436 Internet United States of America

Haband Shipping charges scam Internet

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During the month of July into early August, I had dealings with Haband, which is a mail-order/on-line company that sell clothing, electronics, tols, gadgets, etc to the public. They send out mailers with 25-40 offers inside the envelope at what seem s good prices. My 1st order was pants for approx. $30 including shipping to me using MC and when they arrived I retuned them using thier Return Mailer and asked for an exchange in sizes. The exchange items were sold out sold I was given a credit toward my MC. I again made another order of different pants and paid by check for $40+, including shipping to me and the check was cashed. When this order arrived, the pants again did not fit so I again returned them using the company supplied Return Mailer. on  8/9/11, I received a refund check in the amount or $23+ with a letter signed by the Quality Control  Chief, Christian Feuer and not understanding what that check from Haband was for, I called Haband Customer Service and talked with rep.Heidi. After 30 minutes on the phone, it was made apparent to me that the $23 check was my refund on my $40 order and that the $17 difference was all that was left for me after Haband charged and deducted a $7.50 shipping charge to me and another $7.50 shipping charge to them when I returnd the order. They did the same double shipping charge for the first $30 order. So after ordering $70+ in merchandise that was returned, all I was refunded for both orders was $38+ and the remaining  $32 was for shipping.  I sit here out $32 for shipping and have no merchandise to show for the money. No where did I see any explanation that I would have to pay 2 way shipping. They made a big profit on shipping and are out nothing!
I CONSIDER THAT BUSINESS PRACTICE A RIP-OFF AND SAY "DO NOT ORDER ANYTHING FORM hABAND THAT U MIGHT HAVE TO RETURN AS THEY WILL CHARGE U DOUBLE FOR SHIPPING!

This report was posted on Ripoff Report on 08/10/2011 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Haband/internet/Haband-Shipping-charges-scam-Internet-763226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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