- Report: #218331
Report - Rebuttal - Arbitrate
Complaint Review: Hacienda Vista Real-Premier Holiday Travel Vacation Club
Hacienda Vista Real-Premier Holiday Travel Vacation ClubPaseo Xaman-Ha Ret. 3, Lotes 12 Y 13, Villas Pakal Playa Del Carmen, Other Mexico
Hacienda Vista Real-Premier Holiday Travel Vacation Club Buyer Beware!!! Playa Del Carmen Quintana Roo
*Consumer Comment: Reply
*General Comment: Mexican Timeshare Scams
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When we enquired about booking a hotel in one of the catalogue, we were quoted the full market price for the room - there was no discount for Premier Holiday members.
A year later we tried another hotel in another country, and was told the same thing - our points were only valid for the hotel which we had purchased it at.
This past year, we were told to pay an additional fee to help with the hurricane clean up as insurance did not cover the cost of all the damages. Since we did not pay within the allocated time, we would be charged double the amount. I have now heard from other members that your account gets suspended until you pay the fee.
We will not pay any additonal money, as we have a signed contract, and if we pay this time, what is to say that they won't come back to us again, the next time the hotel gets hit by another hurricane?!
This report was posted on Ripoff Report on 10/30/2006 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hacienda-Vista-Real-Premier-Holiday-Travel-Vacation-Club/Playa-Del-Carmen-Other-77710/Hacienda-Vista-Real-Premier-Holiday-Travel-Vacation-Club-Buyer-Beware-Playa-Del-Carmen-218331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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