- Report: #104693
Report - Rebuttal - Arbitrate
Complaint Review: Hair Club For Men AKA Hcm
Hair Club For Men AKA Hcmwww.hairclub.com Nationwide U.S.A.
Hair Club For Men AKA Hcm ripoff deceptive practices Nationwide
*Consumer Suggestion: Consider the alternatives
*Consumer Comment: HCM, rip-off, fraudulant, deceptive business practices.
There was a gentlemen that sent in a rebuttal saying someone did not give specifics: YOu want specifics here you go:
We went into Hair Club almost 3 yrs ago. They told us it would cost $1000.00 for a head of hair. We do not make much money and this was alot for us to come up with. We researched and researched this company. We asked them if we could meet with a current client, and they told us this was not possible.
So we decided to give it a try. We came up with the 1000.00 which was collected before any work was done, they told us that after we were cut in as they call it, we would have to come back every 6 weeks for a full service which would cost of $65.00.
We decided we could live with this. So we trusted them, but as soon as they shaved him ear to ear. They inform us that we will need to decide on a maintenance contract. Which will cost a minimum of $199.00 a month plus tax. They have various levels of programs Bronze, Silver, Gold Etc Etc.
They told us that they would give us a special deal silver program at the bronze price, and this price would remain the same as long as we were a client. We could not afford to add the extra 200 a month to your budget, but since they we so deceptive and had already shaved his head , we had no choice.
Then in less than a year they told us , they could not longer honor this special deal they had made with and our price went up to $269.00 plus tax. And then recently they had a price increase and the price went up again. So it is now over $300.00 a month, and this is just for the program.
And then you have to buy all of their products to use with this system, and they run approximately $40.00 a month, you have to use this sticky tape to hold the thing in place, another small detail they forgot to mention. It has to be changed ever 2-3 days and it is messy!!! I have to do it for him, I don't know what a single guy would do.
And if all the deception isnt bad enough, the quality isnt very good either; on several occasions the systems changed hairlines, and then didn't match, the top and bottom of his hair we different colors,
I have tried to speak with them about all of this. I have gotten an I am sorry, but that is about it. I try to give everyone the benefit of the doubt, but sorry isn't good enough. I wonder how they would feel if someone treated them in this manner.
Anyway, I could go on and on, but I think you get the picture
If anyone of you of the 36 of you who is involved in this class action lawsuit, please give me the phone number, I emailed the address you listed and have gotten no reponse. Would like to speak with someone ASAP, Please send a rebuttal with the phone number. If this is not possible, can rip off reports send me this info with your approval?
FORT SMITH, Arkansas
This report was posted on Ripoff Report on 08/20/2004 08:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hair-Club-For-Men-AKA-Hcm/nationwide/Hair-Club-For-Men-AKA-Hcm-ripoff-deceptive-practices-Nationwide-104693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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