• Report: #305715

Complaint Review: Hair Club

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  • Submitted: Sun, February 03, 2008
  • Updated: Sat, May 21, 2011

  • Reported By:Eatontown New Jersey
Hair Club
197 RTE 18 South East Brunswick, New Jersey U.S.A.

Hair Club For Men Lies and intentional decption. TV ad is a total Deception East Brunswick New Jersey

*General Comment: HCM

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HCM uses deceptice practice to lure customers. The initally tell you that you that you have to pay $1,500.00 to $2,700.00 and the hair is yours. They tell you that you will have to come in every 6 to 8 weeks to have the hair serviced and that you rhair will arrive in 4 weeks, They tell you that the front hair line in "UNDETECTABLE" as they show you photos of clients and on the TV add.

When your hair comes in they appy it with GLUE and tape!! Then 1/2 way thru the application a sales person comes in and tells you that you need to join a monthly plan renging from $299.00 TO $900.00 PER MONTH!
or you can optout of the plans and purchase additional heads of hair at $1,500.00 each!!.

When the hair is applied The stylist then proceeeds to style the hair DOWN to cover the VERY detectable new hair line that would be clearly visable to anyone with eyes had it not been covered by hair brushed forward and down to cover the wig on a thick itchy mesh that they just GLUED to your head. For get about any style that you may want to have it will be what the hair will do.

When you get home if you are one of the lucky ones your hair will look good from a distrance (now remember that the HCM studios / saloon has ok lighing at best this is so you cant see the hair in bright light) but if you look in a mirrior that is is the sun you will notice all the FRIZZY hairs sticking out at all different lenghts everywhere. you will also note that the hair strands all all different colors. O and by now the front TAPED own hair has probably started to come off.

The following day if you shower the hair will most likey start to fall off. You will call HCM and they will have you come in wher they will remove the hair and reapply the hair with "Crazy Glue" (HCM calls it Permam bond) never the less if you sweat swimm or ride a bike Make sure you have your hat with you!!

As soon as you start to sweat the front tape will start to come off or become a thick gooy mess. If the goo gets in the hair forget about it is is all over. You will need to use a citrus solvent to get it out.

HCM tells you that you need to come back every 6 to 8 weeks for maintenance when you go in for your initial consult and the cost of
The fact is you need to pay $1500 TO $2700 DOLLARS up front then join a plan for $300.00 to $900.00 per month (the lesser plans only offer 5 services you will be charged $95.00 for additional service)
If you are extreamly luck your hair piece will stay glued on for 2 to 3 weeks. I have been an unhappy memeber for 5 years and have yet to make it past 3 weeks without total detachment occuring. So if you will use up all your services in 3 months..

All in all Hair clubs are a lie. there adds are a lie. HCM intentinally makes it seem that you pay the $1500 TO $2700 DOLLARS up front and the hair will last years!! That is so so far from the Truth. This companys FALSE advertising and deceptice practice must be investigated and stopped!

HCM does serve a purpose and does provide a somewhat usable product but it is so so far off form what thay advertises and tell you during consultations that somthing must be done!!

Ron
Eatontown, New Jersey
U.S.A.

This report was posted on Ripoff Report on 02/03/2008 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hair-Club/East-Brunswick-New-Jersey-08826/Hair-Club-For-Men-Lies-and-intentional-decption-TV-ad-is-a-total-Deception-East-Brunswick-305715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 General Comment

HCM

AUTHOR: David Hansen - (USA)

what you had was bonding which is a form of semi-permanent, non-surgical attachment of the hair replacement system to your scalp using various liquid adhesives.  Once the hair replacement system is attached to your balding area it is there to stay. You do not take off your hair replacement system for the next 2 to 4 months. There is no catch with using bonding but there are several negatives to take under consideration. The glue, oil, perspiration, shampoo as well as loose skin follicles are trapped between the hair replacement system and scalp. Too put it in fewer words it is not the most sanitary way of having your hair replacement system attached. Depending on the person the hair replacement system may get an odor. If it is not maintained correctly you may also irritate the skin around your balding area, in worst case scenario open cuts in the skin may result. I am a hair replacement specialist from chicago and with my 50 years experience I would advise you to get a a lace front hair replacement system that is held in place by two way adhesive tape. Two-way adhesive tape is the most common way of attaching a hair replacement system to the balding area. As the name states, this way of hair replacement attachment is done using a strong, two-way, hypoallergenic, adhesive tape. It is also the safest and most hygienic way of wearing a hear replacement system.  With two-way adhesive tape you are able to take off your hair replacement system at the end of a long hard day and let your scalp rest. It also lets you clean your scalp and maintain your hygiene. This may seem like a lot of tape to use, but the truth is you can reuse the same tape the next day if it remains tacky.

 Also do not use big businesses who hire people right our of beauty school. In this field for best possible results find a small business with someone who has love and passion for what they do. These people will try to do their bes so they keep you as a life long customer and they have more expertise in the field. There is not a lot of us out there but we do exist. If you have any additional questions about hair replacement you can contact me by e mail (((ROR REDACTED))) or visit my website it has my skype as well as phone number on it. Best of luck to you David Hansen


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