- Report: #748918
Complaint Review: Hair n credible
| Hair n credible 5642 Lagoon drive
Fort laudale/hollywood, Florida United States of America |
|
Hair n credible Hair for u This unlicenced unqualified crook Fort laudale/hollywood, Florida
*Consumer Comment: Diane is amazing-do NOT listen to the nonsense
*Consumer Comment: Hairncredible and Diane and this Fuming From Miami akaTerrie B
*Consumer Comment: Deceptive devious Diane
*General Comment: My Experience With Hair N Credible and Diane
*Consumer Comment: Diane's Services...
*Consumer Comment: RE: Hair N Credible Hair n credible Hair for u This unlicenced unqualified crook Fort laudale/hollywood, Florida Internet, Internet
*Author of original report: Oh Deceptive Diane...
*REBUTTAL Individual responds: You can do the best to help and please people, but for some of them, they'll never be happy and won't take responsibilities for their actions
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
This report was posted on Ripoff Report on 07/04/2011 09:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hair-n-credible/Fort-laudalehollywood-Florida-33312/Hair-n-credible-Hair-for-u-This-unlicenced-unqualified-crook-Fort-laudalehollywood-Flori-748918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Hair n credible
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
Diane is amazing-do NOT listen to the nonsense
AUTHOR: Britton - (USA)
SUBMITTED: Thursday, September 20, 2012
#2 Consumer Comment
Hairncredible and Diane and this Fuming From Miami akaTerrie B
AUTHOR: MICHELLE. P - (United States of America)
SUBMITTED: Sunday, March 11, 2012
I am writing this because I stumbled into this series of complaints, response by Diane and rebuttals by some of Diane's clients and I am trying to understand the insane paralell universe of Fuming From Miami aka Terrie B. Like the 3 other ladies who have been absolutely satisfied and happy with Diane' services I am another one them, and I just got ny hair done a few days ago and let me say that my hair, is an extension of my personality. It should be a reflection of who you are on the inside. I am an African-American female who has spent decades and tens of thousands of dollars searching for someone to help me convey how I see myself on the inside to the outside. I have found that person with Diane.
She doesn't just DO your hair, she expertly, gently, and effectively grooms and styles your crowning glory. We as clients deserve to be treated with respect, our concerns and questions addressed, but most of all, we deserve to have a stylist who doesn't just hear what you want, but listens. My hair is... unbelievable. It looks and feels just like it was growing from my scalp. As long as I am able to travel to DIane, she will be the only woman that adds hair to my head. Don't worry about the trash and garbage psote in this website by this deranged person: find out for yourself. Come to her with an open mind and she will nourish your scalp, and your soul. She is patient, witty, wise and attentive. Thank you, Diane.
#3 Consumer Comment
Deceptive devious Diane
AUTHOR: Teri B. - (United States of America)
SUBMITTED: Wednesday, March 07, 2012
She is being investigated. Good luck if you foolishly succumb to her web of lies and deceit. Adhere one warning..DO NOT FOR ANY REASON GIVER HER A DEPOSIT UP FRONT in any form! You will never see it again, and she will lie to your credit card company claiming you received services that you did not. Unfortunately with hair extensions, it is difficult to regulate and you cannot return the product. Creepy 62 year old professional criminal. Stay away!
#4 General Comment
My Experience With Hair N Credible and Diane
AUTHOR: Alison - (United States of America)
SUBMITTED: Thursday, January 12, 2012
I met Diane and she was friendly, professional, and very passionate about her work, something you don't see in many stylists today or at least the ones I have gone to! She quoted me a very reasonable price and said she guarantees her work. If there was ever a problem all I would do is come back and she would fix it free of charge. (NO stylists have EVER said that to me!) So I got my extensions done by her, and she did such an amazing and beautiful job I have been going back ever since. I also referred my old roommate to Diane and she loved her work and has gone back as well. Ever since I have been going to her my hair has actually improved with extensions in the way it looks and feels, which is a first for me.
She is a woman who is not only true to her word but very genuine. She has treated me with such kindness and professionalism and I will continue going back to her.
#5 Consumer Comment
Diane's Services...
AUTHOR: consultanthr7 - (USA)
SUBMITTED: Wednesday, August 17, 2011
Girls, she knows what she is doing and will provide great customer service!
Sincerely,
Concerned client of Diane's (HairN'Credible)
#6 Consumer Comment
RE: Hair N Credible Hair n credible Hair for u This unlicenced unqualified crook Fort laudale/hollywood, Florida Internet, Internet
AUTHOR: MRez - (United States of America)
SUBMITTED: Tuesday, August 02, 2011
Happy Client of Diane
#7 Author of original report
Oh Deceptive Diane...
AUTHOR: FumingFromFlorida - (United States of America)
SUBMITTED: Monday, July 18, 2011
#8 REBUTTAL Individual responds
You can do the best to help and please people, but for some of them, they'll never be happy and won't take responsibilities for their actions
AUTHOR: Diane - (United States of America)
SUBMITTED: Monday, July 18, 2011
But I will certainly not let my 30 years experience as a Hairstylist/Hair Extensionist/Colorist, hair salons operator and a Florida and New York Cosmetology licensee in good standing and my good name being tarnished, dragged in the mud by one spiteful, irresponsible individual. It saddens me and also its insulting to see how far, financially desperate people, will go by misleading, misrepresenting and blatantly lying in order to avoid facing and accepting their actions and financial responsibilities. Let me give you a history of my dealing with Fuming FromFlorida
Fuming FromFlorida was my hair extensions client from January 2010 to December 2010. During that time, I have done her hair extensions 3 times and we had a great relationship until Jan 2011. But I had my share of problems with her because she was not listening to the hair care guidelines for hair extensions I had explained to her each time we met, which I also provided her in writing and I also provide to each of my hair extensions clients. When she came to me the first time, her hair was in a very bad state from too much bleaching she had abused in the past. I trimmed her hair, got the dead ends off and used a very mild color to even everything out, and afterward a good conditioning treatment and finally installed a full head of extensions. She was very happy with the results.
Afterward Fuming FromFlorida remained my client and our second meeting was 5 months later for color and new hair extensions and her own hair had improved a lot, so far so good. I did a brand new full head of hair extensions with same steps and care than the first one. Within a less than a month afterwards, Fuming FromFlorida called me, almost in tears, saying her hair extensions were knotted and falling. I asked her what she did and she admitted she used some bleach herself on her own hair and the extensions to be more blond. I reminded her that I told her and also my Hair Care Guideline clearly indicates, that you cannot bleach your hair extensions. They must first be taken out, afterward, your own hair gets treated and then the extensions gets colored and finally the extensions must be reinstalled with brand new bonds. So when, she bleached her hair she damaged numerous bonds. I took care of her at no charge and fix the problems by adding some hair, redid some bonds colored some area and spend several hours for all that work and using all these products for free of charge to help her out. But when I finished I told her that if she damages her hair extensions again by not following the hair care guidelines, I will have to charge her for my time and the new hair.
In Mid-Dec 2010, Fuming FromFlorida came to me to get new hair extensions. She was charged a very great price on her credit card to remove the old hair extensions, wash and clarify her hair, color her hair (medium blonde), install the new hair extensions, blow and style. When she left she was extremely happy like the previous times. I did my work like each time we met before, with care and professionalism. After the New Year Holiday, around January 3, 2011, I received a phone call from Fuming FromFlorida claiming she was in New York (but I had no way to know if she really was in NY) who in tears said that many of her extensions strands had fallen off. Based on her history, I asked her right away what did you do to your hair. She answered she wanted to become a Platinum Blonde and she had again herself bleached her hair. I told her she had been warned many times that she cannot bleach, color or perm hair extensions, it would destroy the bonds. I asked her when she would be back in South Florida and she said she was not sure. I told her that the day she comes back I would clear my schedule for her and look at her hair and determine what needs to be done to correct the situation. A few days later, I sent her an e-mail asking her when she would be back in town: no response. The following week I called her cell phone and left messages in her voice mail and send her a second e-mail: no response. The 3rd week of January 2011 I tried her cell phone but her phone number was no longer in service. The next time I heard from Fuming FromFlorida, was a credit card chargeback notice I received in February 2011 from my Credit Card processing company. She was trying to get her credit card credited for the full amount. I disputed this charge back and I was successful
This is the true and accurate history of my dealings with Fuming FromFlorida and now let me correct many misrepresentations she made in her report
1) My hair, Remy Human Hair, is the highest quality which I purchased directly from European based manufacturers, at prices that allow me to offer great pricing to my clients
2) I am Licensed Cosmetologist/Hairstylist from NY and FL and my 2 licenses are framed and affixed on the wall of my hair studio
3) I am a Certified Hair Extensionist and I have all my certifications papers
4) I dont live in a trailer park
5) All taxes related to my operations are dully filed and paid through the services of my accountant
6) All my testimonials on my website are real and are received from my clients, and I have kept all these original e-mails, with date and time stamped, e-mail address etc, ready to be replied to, and I have no problem to show them to any of my new clients when we meet
7) No documents nor signature were forged all my hair extensions clients including Fuming FromFlorida had to and must sign Clients Hair Extensions Agreement And Home Care Guidelines and on a separate sheet to make sure they understand how to maintain the hair extensions they are provided with a Clients Hair Extensions Home Care Guidelines
I am an experienced professional and I do all my work with care and pride but I always say to all my clients that if you take care of your hair extensions they will take care of you I have been in the hair business for 30 plus years, and I believe in the free market where people with bad services and products will not survive and if I act in the fashion Fuming FromFlorida has described regarding on how I run my business, I should have been out of business a long time ago, but, I am in business and I have hundreds of happy clients throughout South Florida, even from Las Vegas and New York, who would vouch anytime for me, about my services, my products and the great pricing they are getting.
I am astonished and taken aback to see how easy it is to slander someone, like Fuming FromFlorida did to me, through this Rip Off Report website, and get away with it, without anyone doing any verification of the facts, without anyone contacting me to get my side of the story before FumingFromFlorida story was published and without any type of repercussions or accountability for FumingFromFlorida
Diane

