- Report: #208538
Report - Rebuttal - Arbitrate
Complaint Review: Half Price Books Records Magazines
Half Price Books Records Magazines4322 E. Cactus Rd. A-2 Phoenix, Arizona U.S.A.
Half Price Books Records Magazines ripoff lied intimidation insults confidential phone driver's liscense Phoenix Arizona
*Consumer Suggestion: HALF PRICE BOOKS APPARENTLY RIPS YOU OFF NO MATTER WHO YOU ARE!
*REBUTTAL Owner of company: PUT UP OR SHUT UP!
*Consumer Comment: They Ripped Me Off...
*UPDATE EX-employee responds: we got this all the time...
I returned it in 2. Manager, Scott Christensen, states no cash refunds. Offers store refund and non-verbally indicates I should spend the refund at that time.
I requested a refund card. He demanded my driver's license and my phone number. I gave him the liscence and asked why he needed my phone number. He began saying it was necessary to activate the refund card. I said what if I don't have a phone. He stated, "You are being difficult" several times. He became insulting in his manner when I stated I did not want any telemarketing phone calls.
My general impression of the store, where I have shopped successfuly before, is that the staff thinks nothing of lying to customers. I will spend the card and never return.
Generally, the store is OK. Just don't believe the people who work there. Make sure to get the name of anyone who helps you.
Saw My Driver's License, Arizona
This report was posted on Ripoff Report on 08/29/2006 05:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Half-Price-Books-Records-Magazines/Phoenix-Arizona-85032/Half-Price-Books-Records-Magazines-ripoff-lied-intimidation-insults-confidential-phone-dri-208538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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