• Report: #21673

Complaint Review: Half.com and eBay.com

  • Submitted: Tue, May 28, 2002
  • Updated: Mon, February 26, 2007

  • Reported By:Provo UT
Half.com and eBay.com
, U.S.A.

Half.com and eBay.com Literally stealing money from sellers Non-payment of money owed fraudulent ripoff business Salt Lake City Internet

*Consumer Suggestion: I have the same problem

*Consumer Suggestion: Call and write these people and check back to this site often with updates

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I was suspended from half.com and ebay on the grounds of opening more than one account. Considering I called half.com and asked them permission before I did so, I was understandably annoyed by this and appealed the suspension. After 3 weeks, 12 emails, and 3 phone calls, I finally received an email stating my suspension had been lifted.

This was only the beginning of my problems, however. Half.com takes the money for sales direct from the customer's credit card. It then takes a commission, and deposits the rest into the sellers bank account a relatively short while later. The sales I had made just prior to being suspended were never paid.

Upon my re-instatement, I was initially paid for the period just following the lifting of the suspension. However, the money that was owed to me for the period just prior to the suspension was skipped and never paid. Bear in mind I had shipped these items already in good faith and was out of pocket for them with half.com receiving the payments already from the buyers.

When I complained about this, it took another 10 days before they finally got back to me informing me that "because my account was unregistered at the time of payment, I would not be paid for these items until at least 60 days later" when a "review would be made" - IF I emailed them again after that date! Incredible.

I called once more and was told that the billing manager would not accept phone calls even though they were in the office at the time. I then checked my account to see how much they owed me - and found my account suspended again with no explanation!

This is a useful web site, run by a terrible company. They are more than willing to rip off both sellers and buyers due to their huge size and membership. Use them at your peril.

Paul
Provo, Utah

This report was posted on Ripoff Report on 05/28/2002 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Halfcom-and-eBaycom//Halfcom-and-eBaycom-Literally-stealing-money-from-sellers-Non-payment-of-money-owed-frau-21673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

I have the same problem

AUTHOR: Kevin - (U.S.A.)

you can see my problem is the "$960.00 and will not pay us. Suspended for no reason at all"
I have filed a report with the bbb over 10 days ago, I have writen the gov. of california with no luck either 10 days ago. I have written the federal trade commission, no luck either, what do we do? I'm ready to take legal action. There is enough of us to do it. I have sent half over 35 emails and tried to leave messages on their voicemails about 10 times. I have not had one human response. it has been almost a month since they suspended us without paying us for no reason. if you have any other leads in the matter please post them on all of our half.com ripoff complaints. How do they get away with this injustice and disregard for people and businesses. I have now not made bills and am out a ton for shipping on books that I shipped on time over a month ago. 100 percent positive feedback and absolutely no violations on ebay or half for over 4 years and now this. Half is the worst rip off I have ever seen in all my years. Like I said we need to all take legal action to recover our losses. still has anyone actually talked or have a number for half.com. It is a manless operation so far.
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#2 Consumer Suggestion

Call and write these people and check back to this site often with updates

AUTHOR: John - (U.S.A.)

I AM IN THE SAME SITUATION AS YOU PLEASE WRITE A LETTER TO THESE PEOPLE FOR HELP, EVEN IF YOU GOT YOUR MONEY YOU SHOULD STILL WRITE THEM TO COMPLAIN TO ABOUT THEM.

My State Senator has contacted the Federal Trade Commission on my behalf. I am hoping maybe the Fair Trade Commission is next.

California State Senators
http://www.sen.ca.gov/
do not contact the US senators but your local State Senators

go to google and type in your state Senator

I am now sending a letter to the Governor of California. Everyone with a similar situation should do all the above.

I got this email:
Thank you for emailing the Governor's Office regarding your need for assistance. Due to the sensitivity of your issue, the Governor's Office must receive a detailed letter in writing requesting our help. If you have not already done so, please send a letter that provides all pertinent information, such as: return address, telephone number, case/claim number and additional material important for the review process, including your signature.

Please address your letter to the Governor and send your letter by fax to (916) 445-4633 or by mail to the following address:

Governor Arnold Schwarzenegger
State Capitol Building
Sacramento, CA 95814

Again, the Governor is deeply committed to Californians, such as yourself, and looks forward to providing any assistance possible.

Sincerely,

Office of Constituent Affairs

BBB has been no help but you should still file a complaint Santa Clara office you should still file a complaint

My State Senator has contacted the Federal Trade Commission on my behalf. I am hoping maybe the Fair Trade Commission is next.

California State Senators
http://www.sen.ca.gov/
do not contact the US senators but your local State Senators

go to google and type in your state Senator

I am now sending a letter to the Governor of California. Everyone with a similar situation should do all the above.

I got this email:
Thank you for emailing the Governor's Office regarding your need for assistance. Due to the sensitivity of your issue, the Governor's Office must receive a detailed letter in writing requesting our help. If you have not already done so, please send a letter that provides all pertinent information, such as: return address, telephone number, case/claim number and additional material important for the review process, including your signature.

Please address your letter to the Governor and send your letter by fax to (916) 445-4633 or by mail to the following address:

Governor Arnold Schwarzenegger
State Capitol Building
Sacramento, CA 95814

Again, the Governor is deeply committed to Californians, such as yourself, and looks forward to providing any assistance possible.

Sincerely,

Office of Constituent Affairs
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