• Report: #305438

Complaint Review: Hamilton Watch

  • Submitted: Sat, February 02, 2008
  • Updated: Sat, February 02, 2008

  • Reported By:Pensacola Florida
Hamilton Watch
1200 Harbor Blvd. Weehawken, New Jersey U.S.A.

Hamilton Watch, Hamilton Watch makes lousy watches Weehawken New Jersey

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I bought a brand new Jazzmaster with power reserve indicator & the indicator was not functioning. I was told to send it to Hamilton & they would make it good. I did this & received a bill for $172 (nearly a month after sending them the watch.) I contacted an extremely brusk customer service rep who told me I needed to send proof of purchase which I did. Then I was told it would be a month or more before I'd get the watch back.

Each time I've called the customer service rep has been cold & not very cooperative. It's a shame that such a great American brand has been taken over by a cold Swiss company who could apparently care less about proper quality control or customer service. I still do not have the watch back.

Pensacola, Florida

This report was posted on Ripoff Report on 02/02/2008 07:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hamilton-Watch/Weehawken-New-Jersey-07094/Hamilton-Watch-Hamilton-Watch-makes-lousy-watches-Weehawken-New-Jersey-305438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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