- Report: #45807
Report - Rebuttal - Arbitrate
Complaint Review: Hampton Inn, Hilton
Hampton Inn, HiltonIndia Rd, Charlottesville, Virginia Charlottesville, Virginia U.S.A.
Hampton Inn, Hilton Security Nightmare, Lack Of Employee Training, Management Lacking in Customer Relations slow prossessing Charlottesville Virginia
*Consumer Comment: employee of Hampton Inn
*Author of original report: Major Hotel Chain operating under many names, however, Every one I have tried to contact comes back as unknown.
*Consumer Comment: It's lawyer time!
*Consumer Comment: Sounds like the front desk clerk is in on the theft
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A Stranger was given a pass key to our room, Employee did not check ID or contact us before she made 3rd key..
Needless to say he stole our belongings.
This happened JAN 11 2003 and we still have not been compensated for our loss. WE have to deal with THEIR INSURANCE COMPANY. Manager will not talk to us.
We have the computer print outs on key readings and their admission on the screw up. (IN WRITING)
This report was posted on Ripoff Report on 02/18/2003 04:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hampton-Inn-Hilton/Charlottesville-Virginia/Hampton-Inn-Hilton-Security-Nightmare-Lack-Of-Employee-Training-Management-Lacking-in-45807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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