- Report: #647827
Report - Rebuttal - Arbitrate
Complaint Review: Hampton Inn, Mesa Arizona
Hampton Inn, Mesa Arizona1563 South Gilbert Road Mesa, Arizona United States of America
Hampton Inn, Mesa Arizona Hampton Inn, Mesa, Arizona, Gilbert Road Mesa, Arizona
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* * *Hampton Inn, 1563 S. Gilbert Road, Mesa, AZ 85204* * *
I stayed at the Hampton Inn last May for one night. After a long drive I wanted to take a hot show, however the water wasn't hot, just luke warm. There was dried urine below the toilet seat. Last, there was a smell of smoke, but the hotel advertises as a non-smoking hotel. I called the front desk and was told they don't have an evening engineer, and couldn't send me to a different room since they were sold out--months later I found out they were not sold out, just a lazy front desk person who didn't want to swap me out of a room.
The above isn't even the Ripoff. I contacted managment twice, faxed them once, and called 'Kelly' in accounting/front desk three times. Why? Besides the fact I was unhappy, Hampton has a 100% Satisfaction Guarantee--which to date---and months later they continue to 'play dumb', and transfer me to voicemails without a return call. [continued below]....
This report was posted on Ripoff Report on 10/05/2010 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hampton-Inn-Mesa-Arizona/Mesa-Arizona-85204/Hampton-Inn-Mesa-Arizona-Hampton-Inn-Mesa-Arizona-Gilbert-Road-Mesa-Arizona-647827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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