• Report: #595042

Complaint Review: Handyman Club of America

  • Submitted: Tue, April 20, 2010
  • Updated: Tue, April 20, 2010

  • Reported By: mickeyprint — Blacklick Ohio United States of America
Handyman Club of America
12301 Whitewater Dr. Minnetonka, Minnesota United States of America

Handyman Club of America North Anerican Memebership Group Spam E-mails, Fraudulent mailings Minnetonka, Minnesota

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I received numerous e-mails and finally a postal mailing from this company wanting me to join their club. I saw several complaints about them on the web and their devious practices. I did a little research of my own and I am copying and pasting it here for everyone to make their own determination. The mailing claims they are a BBB Accredited member and that is true only for the Minnesota BBB. The Minnesota BBB gives them an A+ rating in spite of the reports of scams! I guess if you pay enough in dues you can get any kind of rating you want. Well, read through the paste below which is directly from the BBB site dated 04/20/2010 and decide for yourselves. I will not be responding to this company in any fashion.

BBB Reliability Report for

North American Membership Group, Inc

A BBB Accredited business since 04/08/2009.

BBB Rating A+

End Business Review Header

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about North American Membership Group, Inc:

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BBB Accreditation

North American Membership Group, Inc has been a BBB Accredited business since April 2009. This means it supports BBB's services to the public and meets our BBB Accreditation standards.

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BBB Rating for North American Membership Group, Inc

Based on BBB files, North American Membership Group, Inc has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings

The company has been the subject of complaints stating that consumers have received invoices/collection notices without having received the product, or without having even ordered anything. Consumers also state that they have made requests to cancel subscriptions or memberships without having action taken. The company has responded to all complaints presented by the bureau, by honoring requests to cancel membership, discontinuing billing and/or collection efforts, and providing refunds whenever due.

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Business Contact and Profile for North American Membership Group, Inc

Name: North American Membership Group, Inc
Phone: (952) 936-9333
Fax: (952) 988-7499
Address: 12301 Whitewater Dr.
Minnetonka, MN 55343-9447
Yahoo Map
Google Map
Website: www.namginc.com
Original Business Start Date: June 1978
Principal: Mr. Bryan D. Ellis, President
Customer Contact: Ms. Andrea Meester, VP Member Services - (952) 936-9333
Entity: Corporation
Incorporated: June 1978, MN
Type of Business: Clubs, Book, Compact Disc, & DVD Clubs, Magazine Subscription Agents
BBB Accreditation: North American Membership Group, Inc is a BBB Accredited business.
Additional DBA Names: Cooking Club of America
Creative Home Arts Club
Handyman Club Of America
National Health & Wellness Club
National Home Gardening Club
North American Fishing Club
North American Hunting Club
PGA Tour Partners Club
The History Channel Club
National Street Machine Club
Motorcycle Riders Club of America
Major League Baseball Insider's Club
MLB Insider's Club

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Products and Services of North American Membership Group, Inc

North American Membership Group offers a club-based affinity marketing company that markets in a variety of different special interest categories.

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Business Management

Additional company management personnel include:

Ms. Sara Glover - Member Services Manager

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Additional Locations and Phone Numbers

Additional Addresses
PO Box 3449
Minnetonka, MN  55343

PO Box 3492
Minnetonka, MN  55343

P O Box 3496
Minnetonka, MN  55343-3496

PO Box 3528
Minnetonka, MN  55343

Additional Phone Numbers
+ 888 (3)

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Customer Complaint History for North American Membership Group, Inc

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 805 complaints about North American Membership Group, Inc in the last 36 months, our standard reporting period. Of the total of 805 complaints closed in 36 months, 230 were closed in the last year.

These complaints concerned :
434 regarding Billing or Collection Issues 
8 regarding Contract Issues 
33 regarding Customer Service Issues 
145 regarding Delivery Issues 
3 regarding Guarantee or Warranty Issues 
5 regarding Product Issues 
66 regarding Refund or Exchange Issues 
1 regarding Repair Issues 
103 regarding Sales Practice Issues 
7 regarding Service Issues 
These complaints were closed as:
782 Resolved 
23 Administratively Closed 

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Government Actions

BBB has no information regarding government actions at this time.

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Advertising Review

BBB has no information regarding advertising review at this time.

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Industry Tips

Discount Buying Clubs: What You Order is Not Always What You Get
Gifting Clubs are Pyramid Schemes!
Magazine Subscription Solicitations

This report was posted on Ripoff Report on 04/20/2010 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Handyman-Club-of-America/Minnetonka-Minnesota-55343/Handyman-Club-of-America-North-Anerican-Memebership-Group-Spam-E-mails-Fraudulent-mailing-595042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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