- Report: #619070
Report - Rebuttal - Arbitrate
Complaint Review: Hannah Direct
Hannah Direct Hannah Coupons Took my money and never sent product , Internet
*REBUTTAL Owner of company: We want satisfied customers
*Consumer Comment: Success with Hannah Direct Order
*REBUTTAL Owner of company: Hannah Direct Shipment Not received
When I requested the tracking information for the item they sent me an email back saying the item had been shipped 5 to 7 days after the order and there was nothing else they could do.
I sent another email a week after that stating that the item still hasnt arrived and I would like a refund on the product, to this day I have not heard from them. It has been over a month and only one email was ever received from them with, there was nothing they could do.
What a way for them to make some easy cash. There is no phone number on their website or from my billing statement from the charge.
This report was posted on Ripoff Report on 06/30/2010 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hannah-Direct/internet/Hannah-Direct-Hannah-Coupons-Took-my-money-and-never-sent-product-Internet-619070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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