- Report: #358122
Report - Rebuttal - Arbitrate
Complaint Review: Hansons
Hansons1000 Tech Row Madison Heights, Michigan U.S.A.
Hansons I paid $12,500 for my roof and i dont live in the Taj Mahal Madison Heights Michigan
*UPDATE EX-employee responds: Ex Employee
*UPDATE EX-employee responds: Have you gotten this resolved?
*Author of original report: HELLPPP
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So I cld my credit card co. and advsd them not to cash the check. They said it had been turned in 3 times and and refused and that it wouldnt go thru again. I called once again asking to please reduce the price but I was refused. I then said that the check wouldnt be cashed so we will have to talk. I was then spoke to so rudely that I hung up.
He then called me back and said, " I will get the money or I will get your house" and hung up! Finally the salesman called me and said he got it approved to give me his discount which reduced the cost to $9500. Rather then fight I agreed thankfully. I then wrote a personal check for $4500 and they did the work. I then wrote another check for $5000. 3wks later i found out they had cashed the $12,500 check, And both personal checks. When I tried to get the $12,000 back they would only refund me $8,930.00, as I owed them the rest for all new wood!!!
On the contract it stipulates, "Rotted wood or Cedarshake roof is beyond our control. There will be a charge per 4x8 sheet of osb wood at $50 at 3 sheets per square. I was told by my salesman that, " that hardly ever happens". Now I feel as I was told on the hang up call, They did get their $$$ Please can anyone help me. I'm retired and Its very hard to save up $ to give it away. I sincerely dont want someone else to get ripped off as i have been
This report was posted on Ripoff Report on 08/01/2008 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hansons/Madison-Heights-Michigan-48071/Hansons-I-paid-12500-for-my-roof-and-i-dont-live-in-the-Taj-Mahal-Madison-Heights-Michig-358122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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