- Report: #936334
Report - Rebuttal - Arbitrate
Complaint Review: Harbor Freight Tools
Harbor Freight ToolsOxnard, California United States of America
Harbor Freight Tools Harbor Freight Deceptive Warranty Oxnard, California
*UPDATE Employee: Deceptive Warranty?
*Consumer Comment: More Harbor Freight Warranty Information
*Consumer Comment: Agree with OP
*Author of original report: Definition of a Tool
*Consumer Comment: Definately NOT a hand tool.
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I contacted corporate via e mail, and was told that the only tools covered by their supposedly all-inclusing warranty are tools bearing their PITTSBURGH brand. Thus, the majority of their stock is not covered by any sort of warranty, despite their clear misrepresentations to the contrary. I'd thought their tools had improved enougn in recent years that it would be safe to purchase something relatively simple, but such is still clearly not the case! From here on out, it's purchase something at Sears or a reputable auto parts store and pay a little more for something which will last.
This report was posted on Ripoff Report on 09/03/2012 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Harbor-Freight-Tools/Oxnard-California-/Harbor-Freight-Tools-Harbor-Freight-Deceptive-Warranty-Oxnard-California-936334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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