- Report: #1128022
Report - Rebuttal - Arbitrate
Complaint Review: Harbor Freight
Harbor Freight, Select State/Province USA
Harbor Freight Monroville, PA store manager is a thief and a liar Monroville Pennsylfania
*Consumer Comment: Nope not offended
*Author of original report: What? No more comments from Robert 0?
*Author of original report: I am confused
*Consumer Comment: The only issues are yours.
*Author of original report: Sorry but your story has a few issues
*Consumer Comment: So if I get this right..
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This incident happened around May of 2012. I had inherited a large collection of silver from an estate. In need of somewhere to store it I purchased a small safe from the Monroville PA store.
When I got it home and opened the box I was not pleased with the design or quality. The safe had a digital combination key pad that I liked but I found if the battery goes dead you need to use the key to open it and change the batteries from the inside defeating the purpose of the electronic key pad. Also the safe had no kind of insulation to protect the contents in a fire also the metal seemed flimsy and easy to cut open. I had planed to return this the next day.
The next day I put the safe back in the packaging and returned it. When I got home I found that the valuables, a title for my car, and the deed to my house had been put in it without my knowledge when I returned it. [continued below]....
I went back to the Monroville store the next day to try to explain and get back the contents. I explained that “something was put in it and I need to get it back” to the same cashier that refunded me for the safe. She said “I don't remember a safe being returned.” I asked to see the manager.
When the manager of the Monroville, PA store came out I explained the situation again “that I think something may have been inside when I returned it and that I would like to check inside the safe I returned.” Seemed a simple request that would take no more than a few seconds to put a key in and open the door.
Knowing that anything returned should go into the back to be checked over for missing items or for defects the manager would be responsible for checking them before repackaging and putting back on the shelf. The manager also claimed “their has been no safe returned lately and there is none in the back.” ??
Giving the manager the benefit of the doubt as to not knowing anything about it. I noticed the store had many security cameras and asked “if we can look at the recordings from between 5:00 and 5:30 the day before to try to see this being returned and follow where it went” I figured maybe some other employee found the contents and stole it from the store without the managers knowing.
Now knowing that had the manager been telling the truth he would take 5 minutes to humor me and show the tape in fast forward around that time and also possibly be interested seeing for himself if an employee was stealing. However the managers instant reply that “if you want to see the security tapes then go get a warrant!” pretty much confirmed to me HE is the one who found and stole the contents.
Their would be no point to calling the cops for a warrant as the thief would easily delete the footage before they got there even if he hadn't already. I spent a long time thinking how I could slowly kill the guy and get away with it before being able to get over it and wait for Karma.
I posted a brief description of the Monroville store managers actions on Google reviews about a year ago. Around 6 months later I was contacted via email from harbor freight with an offer to pay less than $0.05 to the dollar of the value of what was stolen from me to remove my negative review. I basically told them to stick the nickle up their a*s and the review will stand as is.
Somehow after quite some time I noticed they managed to get Google to remove my feedback so I relisted it again and found this sight that claims they never take pay offs to remove feedback so A+++ to them I will continue to find web sights like this for my lifetime and spread the word.
Any half decent excuse for a human who would have found what was inside that safe would have also found a car title with my personal information on it the a deed to my house with an address less than a 15 minute drive from the store. You could have returned it to the proper owner for a verry generous reward. However as far as I am concerned you sold your soul and I will gladly watch you burn.
This report was posted on Ripoff Report on 03/03/2014 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Harbor-Freight/Select-StateProvince/Harbor-Freight-Monroville-PA-store-manager-is-a-thief-and-a-liar-Monroville-Pennsylfania-1128022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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