- Report: #972739
Report - Rebuttal - Arbitrate
Complaint Review: HarborTouch
HarborTouch2202 North Irving St. Allentown, Pennsylvania United States of America
HarborTouch Deceptive Practices Allentown, Pennsylvania
*UPDATE Employee: Independent Contractors
*Author of original report: HarborTouch Licensees or Franchisees Run Amok!
*REBUTTAL Owner of company: Harbortouch Rebuttal
Although we were given false and misleading statements regarding termination at the time we signed the contract (we were told that no early termination fees would apply after the first 2 years) we have been told that we will have to pay early termination fees because we did not provide notice within a specified time of a specified contract anniversary date. Our numerous requests for a copy of our original contract and effective date have been ignored; however the sales team keeps offering to reduce or eliminate fees in order to keep us as a customer.
DO NOT BELIEVE ANYTHING THE SALES TEAM TELLS YOU AT THE TIME OF SOLICITATION -- THEY ARE COMMISSION HUNGARY AND WILL TELL YOU WHAT YOU WANT TO HEAR IN ORDER TO GET YOUR BUSINESS AS THEY KNOW THEY WILL NOT BE AROUND WHEN THE ISSUE COMES UP. PAY PARTICULAR ATTENTION TO THE TERMINATION PROVISION -- IT IS RIDICULOUS!
Find another credit card processesor and save yourself money and unexpected fees and other hidden charges.
This report was posted on Ripoff Report on 11/23/2012 07:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/HarborTouch/Allentown-Pennsylvania-03038/HarborTouch-Deceptive-Practices-Allentown-Pennsylvania-972739. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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