• Report: #476298

Complaint Review: Harlem Furniture

  • Submitted: Tue, August 04, 2009
  • Updated: Tue, August 04, 2009

  • Reported By:Burbank Illinois
Harlem Furniture
8027 S. Cicero Ave Chicago, Illinois U.S.A.

Harlem Furniture Signed me up for credit insurance when I indicated on application I do not want it. I also verbally declined twice. Chicago Illinois

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I purchased furniture of about $1,300 on July 18, 2009 from Harlem Furniture. I was asked if I want credit insurance. I verbally declined twice to the sales associate. Three weeks later, I received a welcome summary packet of credit insurance from American Bankers Insurance Company of Florida on the furniture I bought. I was very upset and called American Bankers Insurance Company to cancel. However, after being on hold for 35 minutes a lady picked up and tells me "oh I never heard about Harlem Furniture. Let me connect you to a different department". I told her I had already been on hold for 35 minutes....can someone help me...

I called the sales associate at Harlem Furniture and asked him why did he signed me up anyway when I stated several times I do not want the insurance. He then told me "I did not sign you up." He had no idea who did and told me that "it is probably a mistake" and that I should call the 800 # to cancel. So, I did that and waited again for 30 minutes listening to music and got upset and hung up the phone. What a terrible experience.

I am typing this complaint as I am on hold once again for over 30 minutes waiting for someone to pick up at American Bankers Insurance Company. While holding and listening to music, I also e-mailed this insurance company to cancel my policy ASAP. I do not care if it is free, I DO NOT want it.

Burbank, Illinois

This report was posted on Ripoff Report on 08/04/2009 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Harlem-Furniture/Chicago-Illinois-60652/Harlem-Furniture-Signed-me-up-for-credit-insurance-when-I-indicated-on-application-I-do-no-476298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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