- Report: #1167919
Report - Rebuttal - Arbitrate
Complaint Review: Harlem Furniture
Harlem Furniture The Roomplace Will not honor warranty when my furniture is still under warranty Chicago area Nationwide
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My furniture supposedly came with a 5 year warranty. I have not owned it five years. I tried calling their warranty company several times, and everytime I was on hold for 10+ minutes. Finally I emailed someone at Harlem Furniture and they said they would put someone in touch wtih me. I was then hung up on, twice, in one day by the warranty company. They warranty company also said the claim was closed. The damage to the furniture is light wear and tear, that *would be (if they honored it) covered by the warranty. I have since emailed my contact at Harlem Furniture several times and not heard back from anyone.
This report was posted on Ripoff Report on 08/06/2014 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Harlem-Furniture/nationwide/Harlem-Furniture-The-Roomplace-Will-not-honor-warranty-when-my-furniture-is-still-under-w-1167919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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