- Report: #1022722
Report - Rebuttal - Arbitrate
Complaint Review: Harmar
Harmar2075 47th Street Sarasota, Florida United States of America
Harmar 1A medical supply Harmar tried to get us to accept poorly engineered $12000.00 wheelchair lift,had to be redesigned. Sarasota, Florida
After more than 5 months on Dec. 18 ,2012 two repairmen from the factory came and spent 5 hours installing a redesigned anti whip device which finally solved the problem. Brian from Harmar said they would extend the warranty to 3 years instead of 1year. After 2 months of trying they finally sent the extended warranty. Harmar is very difficult to work with and were trying to pass off a poorly engineered product until they were forced in to changing the design. There is probably a lot of customers who have purchased these and have been told this is normal. They cost us a lot of time ,money and stress.
This report was posted on Ripoff Report on 03/02/2013 08:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Harmar/Sarasota-Florida-34234/Harmar-1A-medical-supply-Harmar-tried-to-get-us-to-accept-poorly-engineered-1200000-whee-1022722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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