- Report: #23828
Report - Rebuttal - Arbitrate
Complaint Review: Harmony Gold / Toynami
Harmony Gold / Toynamitoynami.com / harmonygold.com Internet U.S.A.
Harmony Gold/Toynami Super Scale Garbage/Consumer Fraud/ ripoff swindlers Internet
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They were up front as far as this thing taking three months to specialy make it to specs of my friends liking. After the package arrived my friend called me over for the unvailing of the statue. To our surprise one of the pieces to the head was broken. Beyond that the paint that was on the statue was see through and you could see pencil lines underneath it. $3000.00 DOLLERS!!!
I suggested to my friend that he return this 3000.00 doller piece of crap. When he called the customer service people they informed him thAt they were not responsible for what happens once sent out. If your putting that kind of financial investment into a product the least you would have the common sense to do was to package it tight. I immidiatlly emailed the company and was emailed back with a very bitter response and lie claiming that they do take pride(WTF ever) and that they would "Handle" the problem.
When I spoke to my friend he said that they were not going to do anything. As if I was never going to speak to my friend again. Besides this incident, they're were alot of unsatisfied customers(myself included)when their other toy was released. The Masterpiece was far from it. In beginning reports of the toys inception they HG/Toynami informed the public that the toy would bew 1/3rd diecast for durabilty.
After countless people being ripped off (myself also)on ebay for presales of this toy that never was released when Toynami said it would be and countless delays the toy was released.The day before the toy came to the public the people over at Toynami and HG announced that the toy was only 3% metal?!?!
Any half wit knows that casting for toys takes months. My point...They knew that this toy was not what they proclaimed it to be.
1. False advertising is criminal.
2. No concern for customers who make your business.
3. Flat out LIARS!!
This report was posted on Ripoff Report on 07/01/2002 08:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Harmony-Gold-Toynami/internet/Harmony-GoldToynami-Super-Scale-GarbageConsumer-Fraud-ripoff-swindlers-Internet-23828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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