- Report: #539497
Report - Rebuttal - Arbitrate
Complaint Review: Harris Bank - Harris NA
Harris Bank - Harris NA103 W. National Avenue Brazil, Indiana United States of America
Harris Bank - Harris NA Harris Bank NA Charging $5 to cash checks by non-customers isn't enough - now they refuse to cash checks at all Brazil, Indiana
*Author of original report: Situation resolved, sort-of
*Consumer Comment: I think you call that "skimming".
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The Harris NA teller first told me that I must pay a $5 fee for cashing the check, because I wasn't a customer. We wangled about that momentarily, and I gave in, which was wrong of me;if I'd been a non-customer bringing a check from a non-customer in for cash, they could charge, but to charge for cashing a check drawn on a customer is wrong.
Then the teller got her phone book out and started calling people. I didn't understand at first, but she was calling the payee, and then his brother (another Harris customer). When neither was available, she declined to cash the check, saying that unless she could get approval from the customer, she could not cash it. I had my photo I.D. (driver's license) ready, but she never requested it.
I have to wonder if they call for approval when a check from this customer written to the phone company or the light company comes in. He is a reputable businessman in the community, and I would think that they would give him a little credit for not tossing signed checks about like candy at a parade. Likewise, though I am not a Harris NA customer, I have lived here all my life, which extends to some 46 years. I left with my check, which they wanted to keep - if I hadn't taken it with me, I wonder if I'd ever have been able to redeem it
I fully intend to pursue this with the Better Business Bureau, the Federal Depository Insurance Company, and whatever other entities I can find who are interested. I know that it is a pipe dream, but I would love to see the Brazil, IN branch of Harris Bank NA closed down and its operators jailed for theft and conversion.
This report was posted on Ripoff Report on 12/14/2009 11:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Harris-Bank-Harris-NA/Brazil-Indiana-47834/Harris-Bank-Harris-NA-Harris-Bank-NA-Charging-5-to-cash-checks-by-non-customers-isnt-539497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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