- Report: #21681
Report - Rebuttal - Arbitrate
Complaint Review: Hartford Auto Club
Hartford Auto Club666 N.E. 125th Street North Miami, Florida U.S.A.
Hartford Auto Club is a dishonest ripoff & fraudulent scam company. North Miami, Florida
*Consumer Comment: Hartford Auto Club FRAUD
*0: Hartford Auto Club, Fraud! Scam! Rip off! Affiliated with Advantage Capital, Premium Mega Saver, and Capital Choice Consumer Credit, Amereican Financial Savings, American Premier, Rome Communications, & E-credit Solutions
It's not over yet! When you call the customer service number they provide you with, it is busy about 9 tries out of 10 in a 30 minute time span. When you DO finally get through, it is automated, and you proceed through the options, and enter in the membership ID number which is on the card they send you, you are asked to verify this number with you 5-digit zip code. Well, apparently you aren't a member and therefore these numbers are invalid, and you cannot use their customer service line. So the only other way to contact them now is via mail which will not reach them in time to cancel before your account is billed $100.
It's still not over! Since you cannot use this customer service line, you cannot even use your membership,(which you just unwillingly paid $100 for because this is the same number you are given to call to recieve your roadside assistance. Not that it would help anyhow since it is almost ALWAYS busy.
This report was posted on Ripoff Report on 05/28/2002 06:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hartford-Auto-Club/North-Miami-Florida-33161/Hartford-Auto-Club-is-a-dishonest-ripoff-fraudulent-scam-company-North-Miami-Florida-21681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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