We hired Haverhill Gutters to put Alcoa Gutters on my home in 9/2007. We signed a contract that said Alcoa gutters would be put on the house. The salesman/ Installer Barry Billcliff came with a crew and dis the install. A few months after the install we realized how poor the workmanship was. The gutters were not collecting the rain... in fact it looked like a waterfall. The gutters are pitched incorrectly, misaligned and have huge gaps. The paint on the aluminum gutters is peeling and flaking off. We tried working with the company to rectify these problems. BUT, they are not concerned with the peeling paint. They want to sand and repaint. This of course voids the manufacturers warranty. The worst part... I had an Alcoa representative out to see the gutters last week and he's not even sure they are Alcoa aluminum. He sent it out for testing and we should know in about a week. Of course, we asked Barry if these were Alcoa and his response was he didn't know, or care. He was only concerned with the install. We argued that he brought this product to our house and it was suppose to be Alcoa. He said it might be or might not be Alcoa. Again, he's only concerned with the install. My opinion, he can't be that interested in the install... it's a horrible mess. We finally asked for a refund... and they will not. According to them, the install is fine and that's the end of that. We've asked to speak with the owner, Tim Shannon and he will not call us back. By the way, remember the men who were accused of stealing antique money from a barn in Newbury, MA a few years back... yes, Barry is one of those men. Take a look here:
These con men are still out there. Please beware!!! Please DO NOT HIRE Haverhill Gutters & Roofing or Merrimack Valley Roofing & Gutters!!! They are an awful company with deceptive, unfair practices. You don't want to do business with them.